Elisa Cantone
Lynn,MA
Summary
I have worked in the customer service industry for over 10 years and my ultimate goal is to always provide the guest/client/customer to the greatest experience .
Overview
7
7
years of professional experience
Work History
Bartender
Air Ventures LLC
2021.08 - Current
I work in an International Airport servicing people that are traveling all over the world.
- Served high customer volumes during special events, nights, and weekends.
Licensed Realtor
Jack Conway & Company
2017.05 - 2022.12
Ticket Agent
Cape Air Airlines
2018.05 - 2020.12
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Utilized customer service skills to resolve customer complaints and provide timely and accurate information.
Education
Associate of Arts - Sociology
North Shore Community College
Lynn, MA09.2011
Skills
- Menu Memorization
- Food Running
- Basic Accounting
- Food Service
- Customer Service-Oriented
- Process Improvement
- Data Management
- Data Entry
- POS Systems
- Accurate Data Entry
Yoga and meditation
I am a certified Yoga Instructor. I have used my yoga and meditation to create the best version of myself and to help others.
I volunteer with a nonprofit organization ( Hands to Heart Center Yoga for the People) that shares the healing practice of yoga with the people that are affected by addiction, poverty, & trauma in greater Boston
Timeline
Bartender
Air Ventures LLC
2021.08 - Current
Ticket Agent
Cape Air Airlines
2018.05 - 2020.12
Licensed Realtor
Jack Conway & Company
2017.05 - 2022.12
Associate of Arts - Sociology
North Shore Community College
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