Angelica Magana
LA,CA
Summary
Document services professional with experience in legal office support, mail handling, and records management. Coordinates print, scan, and copy requests, maintains organized workflows, and supports smooth day-to-day operations through reliable client-facing service and document logistics.
Overview
2
2
Languages
17
17
years of professional experience
Work History
Support Center/Mail Room
Ricoh (Bryan Cave Leighton Paisner LLP)
Santa Monica, CA
02.2023 - 12.2025
- Managed onsite document services for Bryan Cave Leighton Paisner LLP through Ricoh support.
- Supervised Ricoh service operations and maintained client-facing support standards.
- Coordinated daily print, scan, and copy requests across legal office teams.
- Managed reception tasks, including closing binders and responding to incoming emails.
Support Center/Mail Room
Vendors Direct Solution (Manning & Kass LLP)
Los Angeles, CA
05.2021 - 01.2023
- Sorted and distributed emails and mail, assembled general mailings.
- scanned documents to ensure timely processing and accessibility.
- Oversaw and coordinated document copying to support efficient office operations.
- filing
- Promoted high customer satisfaction by resolving problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Participated in team meetings to share insights and contribute to project updates.
Production
SDS
Los Angeles, CA
09.2008 - 03.2020
- Scanning
- QC
- Meet all died lines, delivers on time, bate Stamp documents, OCR, bookmarks,
Tiffing, Exports, Microsoft Word, Microsoft Excel, Adobe Acrobat,
Education
High School Diploma -
Downey High School
Downey, CA06-2002
Skills
- Document logistics
- Mail distribution
- Equipment setup
- Adobe Acrobat
- Microsoft Outlook
- Microsoft Word
- Excel
- PowerPoint
- Office management
- USPS, FedEx & UPS compliance
- Client support
- Office administration
- Print production
- Customer service
- Attention to detail
- Meeting set-up
Languages
English
Full Professional
Spanish
Professional
Timeline
Support Center/Mail Room
Ricoh (Bryan Cave Leighton Paisner LLP)
02.2023 - 12.2025
Support Center/Mail Room
Vendors Direct Solution (Manning & Kass LLP)
05.2021 - 01.2023
Production
SDS
09.2008 - 03.2020
High School Diploma -
Downey High School