Angelica Magppusao
Livermore,CA
Summary
A forward-thinking Talent Aquisition Manager with extensive experience driving recruiting strategies to hire top talent and improve business value. Trusted partner with a track record of building strong relationships with stakeholders and leading teams to deliver positive outcomes.
Overview
17
17
years of professional experience
Work History
Talent Acquisition Manager
Comcast
04.2023 - Current
- Lead a team of 4 Recruiting Business Partners responsible for frontline hiring in 5 regions across the West Division for Retail, Tech, Field Sales, and Xfinity Communities.
- Manage a high-performing team by fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Continue to maintain optimal staffing levels. Achieved 100% staffed to 2023 hiring targets for WD region high-volume frontline channels.
- Successfully onboarded 3 Region RBPs while new in leadership role.
- Collaborate with RPO leads to align staffing needs & formulate recruitment strategies.
- Established strong relationships with HRBPs, Functional Business Directors/VPs, Vendor Partners, Compensation, and Finance partners.
- Engage Employee Resource Groups, Community Investment, and Diversity Recruiting Program Partners to support recruiting efforts.
- Provide updates on talent performance metrics, supporting data-driven decision-making and continuous improvement efforts.
- Foster a positive work environment by establishing trust, promoting engagement, psychological safety and inclusivity.
Recruiting Business Partner - West Division
Comcast
02.2021 - 04.2023
- Successfully managed high-volume hiring for Sales & Marketing, Tech Ops, and Construction & Engineering across California, Washington, and Oregon regions.
- Led and facilitated weekly staffing presentations, profile calibrations, and new leader Hireright training.
- Piloted Fast Track 5 program in the Pacific Northwest Region to accelerate TTOA.
- Piloted Evergreen Requisitions in the West Division.
- Partnered with Community Investment and ERG groups to increase outreach (Latinas in Tech, Girls in Tech, Vets in Tech).
- HQ Pathways High School Internship Program Pilot Partner.
- Key Resource for XSP Transition and Project Marigold.
- Partnered with Functional Tech Leaders and HQ Military Affairs to develop and launch internal Military SkillBridge Program.
- Conducted compensation conversations with human resources leadership and hiring managers to foster internal and external equity.
- Performed diversity analysis to identify relevant regional trends.
- Participated in workforce planning meetings with senior leaders, finance, and HR to align on headcount budget, hiring and retention strategies, and review churn.
- Facilitated Career Connections and Workshops for organizational restructures impacting over 100+ employees.
- 2022 Q3 Bold Influencer Summit Award Recipient
GIG- Interim DEI Talent Manager, California
Comcast
07.2022 - 02.2023
- Executed and managed the Talent Management and DE&I strategy for the California Region.
- Drove programs and initiatives to accelerate development, succession planning, retention and inclusion.
- Completed Talent Reviews and Succession Planning with RSVP, HRVP and Functional Leaders.
- Facilitated Career Connections to discuss development opportunities.
- Increased Career Profile and Career Growth Plan completions from 27% to 86% complete within 2 months.
- Led the inaugural Talent Apprenticeship Program which resulted in the hiring of 2 apprentices into the WD/HQ Talent Team.
Recruiting Business Partner - Region
Comcast
07.2018 - 02.2021
- Led the recruitment strategy and execution for Sales & Marketing, Supply Chain, and Technical Operations.
- Drove regional talent attraction and employer branding.
- Piloted Indeed Hiring Events for Retail and Tech.
- Workforce planning based on business initiatives and product launches.
- Participated in leadership succession planning through 9-box TMP methodology.
- California Region Military Lead responsible for implementing strategy to meet hiring goals.
- Designed the 2019 Manpower Summit with RPO leadership, Talent, HR, and Resi & Tech Senior Leaders.
- Member of the Your Voice Tiger Team, myExperience Workday Adoption Team, and Security Role Mapping Team.
Talent Acquisition Manager
AT&T
12.2010 - 02.2018
- Responsible for full cycle recruitment for Network Ops, Global Ops, and Retail Sales channels.
- Developed and maintained strong working relationships with senior leaders, HR team and hiring managers to foster partnerships that produced consistent results.
- Led diversity recruiting and sourcing strategies to increase retention and reduce churn.
- Achieved 96-100% on Customer Experience and Willingness to Recommend survey results.
Sales Program Execution Communication Manager
AT&T
06.2007 - 12.2010
- Developed coaching sessions for 400+ employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Developed effective communications for product launches, sales processes, incentives, recognition programs, and market promotions.
- Played a critical role in the execution of the launches of iPhone 2G, 3G and 3Gs.
Education
MBA - Business Administration
University of Phoenix
San Jose, CABachelor of Science - Business Management
University of Phoenix
San Jose, CASkills
- Talent Management & Recruitment
- Succession & Workforce Planning
- Employee Relations
- Diversity & Inclusion Advocate
- Cross-Functional Collaboration
- Employee Engagement
- Consultative People Partner
- Influencer & Trusted Advisor
Affiliations
- Veteran's Network ERG Board Member - Comcast, California
- MyAbilities ERG Board Member - Comcast, California
Timeline
Talent Acquisition Manager
Comcast
04.2023 - Current
GIG- Interim DEI Talent Manager, California
Comcast
07.2022 - 02.2023
Recruiting Business Partner - West Division
Comcast
02.2021 - 04.2023
Recruiting Business Partner - Region
Comcast
07.2018 - 02.2021
Talent Acquisition Manager
AT&T
12.2010 - 02.2018
Sales Program Execution Communication Manager
AT&T
06.2007 - 12.2010
MBA - Business Administration
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix