Angelica Maria Cirules Ruano
Spring,TX
Summary
Empathetic and patient-service focused Medical Assistant, delivering medical care to patients in clinics and doctors' offices. Accountable for supportive and restorative care under clinical supervision. Efficiency-oriented professional with expertise in clinical and clerical functions. With 7 to 8 years of experience in handling patients, administering medication, reviewing confidential reports, preparing exam rooms, taking vital signs, and providing quality patient experiences. Reliable professional with proven track record in creating positive rapport and cordial relations with patients, families, and staff members. Trustworthy and highly dependable caregiver experienced in fast-paced hospital settings and environments. Hardworking and reliable, focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow as a Surgery Assistant professional. Medical Office Assistant, current on latest standards and best practices in patient care by attending continuing education programs. Profound knowledge of medical inventory management, HIPAA compliance, risk management, and patient service. Hands-on experience in handling both administrative and clinical duties with passion for helping people. Excellent relationship building, communication, and interpersonal skills.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant and Front Desk
Central Florida Recovery Center
03.2023 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Improved clinical workflow with introduction of electronic health records system.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained accurate records of customer payments.
- Handled account payments and provided information regarding outstanding balances.
- Utilized various software programs to process customer payments.
Medical Assistant
Orlando Arthritis Institute
12.2021 - 01.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
La Salud Medical Center
03.2021 - 09.2021
- Answered phone calls and scheduled or followed-up on appointments
- Supported patient care by conducting new patient intake, educating patients on prescribed exercises and various therapeutic activities, and implementing passive treatments
- Completed patient interviews and intake forms, including documenting vital signs and medical histories
- Helped physicians examine and treat patients with wide range of ailments
- Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories
Internal Medicine Resident
Manuel Ascunce Domenech
09.2017 - 02.2020
- Consulted with patients to understand symptoms and health concerns
- Monitored patients' conditions and progress and reevaluated treatments as necessary
- Administered immunizations to protect patients from preventable diseases
- Collected vitals, histories and current symptoms to assess patient conditions
- Discussed the risks of treatment procedures with the patient and surgical team to fully understand potential outcomes
- Ordered and evaluated laboratory tests to better understand the patient's symptoms
- Diagnosed and treated internal disorders like diabetes and hypertension in wide range of patients
- Monitored each patient's progress with the established treatment plan and made proactive adjustments to improve outcomes
- Promoted healthy lifestyle by advising patients about diet, hygiene, and other methods to prevent diseases or illnesses
- Determined and prescribed medication, dosage, and schedule to treat patient's condition or allergies
Education
Associate of Science - Medicine
Carlos Juan Finlay University
Camaguey09.2021
Skills
- Medical terminology
- Patient support
- Sterilize instruments
- Patient care
- Prepare treatment rooms
- Medical billing
- Office support
- Medical records confidentiality
- Medical procedures
- Vital sign monitoring
- Patient relations
- Clinical applications
- Medical terminologies
- Medication administration
- HIPAA compliance
- Patient scheduling
- Customer service
- Vital signs monitoring
- EMR / EHR
- Data entry
- Electronic medical records
- Compassionate
- Appointment setting
- Patient care coordination
- Medical records management
- Equipment sterilization
- Trustworthy companion
- Adaptable
- Patient management
- Payment collection
- Medical billing and coding
Certification
Registered Medical Assistant RMA
Timeline
Medical Assistant and Front Desk
Central Florida Recovery Center
03.2023 - 10.2023
Medical Assistant
Orlando Arthritis Institute
12.2021 - 01.2022
Medical Assistant
La Salud Medical Center
03.2021 - 09.2021
Internal Medicine Resident
Manuel Ascunce Domenech
09.2017 - 02.2020
Associate of Science - Medicine
Carlos Juan Finlay University
Registered Medical Assistant RMA
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