Angelica Martins
Bellingham,MA
Summary
Responsible Luxury Sales Associate dedicated to meeting aggressive sales goals and high levels of customer satisfaction. Dependable and punctual individual with 5 years of experience interacting with customers, arranging products and displays on sales floor and operating POS systems to facilitate payments and purchases. Energetic team player successful at maintaining and developing personalized relationships with customers and team members.
Overview
8
8
years of professional experience
Work History
Client Advisor
Louis Vuitton
01.2022 - Current
- Achieve and exceed individual sales goal monthly by providing an excellent customer experience in store
- Work with a diverse and elevated clientele on a daily basis
- Utilize problem solving and interpersonal skills daily.
- Uphold strict visual standards of store.
Key Holder
Free People Movement
01.2021 - 01.2022
- Maintained the sales floor through detail oriented and organized skills
- Responsible for opening and closing the store, managing register tills, scheduling staff, and communicating frequently with corporate.
Key Holder
Urban Outfitters
01.2019 - 01.2021
- Responsible for opening and closing the store, managing register tills, monitoring the floor and associates, scheduling
- Scheduled staff and managed day-to-day floor coverage.
Teachers Aid
Just a Wee Day Care
01.2016 - 01.2018
- Observed and interacted with children, maintained the quality of the classroom, helped children build social skills.
Education
B.A - Communication Arts, Organizational and Corporate Communication
Framingham State University
12-2024
Skills
- Good Judgment
- Effective Communication
- Time management abilities
- Attention to Detail
- Positive Attitude
- Customer Engagement
- Client Relationship Management
- Continuous Improvement
- Reliability
- Team Leadership
- Problem-Solving
- Creative Direction
- Teamwork and Collaboration
- Idea Development and Brainstorming
References
References available upon request.
Timeline
Client Advisor
Louis Vuitton
01.2022 - Current
Key Holder
Free People Movement
01.2021 - 01.2022
Key Holder
Urban Outfitters
01.2019 - 01.2021
Teachers Aid
Just a Wee Day Care
01.2016 - 01.2018
B.A - Communication Arts, Organizational and Corporate Communication
Framingham State University