Mckay Stanley
Honolulu
Summary
Proactive individual with a background in security and community service. Known for attention to detail and teamwork, enhancing safety compliance and fostering resident involvement through organized events.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Resident Advisor
Associa
Honolulu
03.2025 - Current
- Facilitated conflict resolution among residents to promote a harmonious living environment.
- Coordinated a variety of social events to foster community engagement and resident interaction.
- Ensured safety compliance by conducting regular inspections of common areas and emergency exits.
- Educated residents on community policies, ensuring a clear understanding of shared living expectations.
- Assisted in the development of emergency preparedness plans to enhance resident safety awareness.
- Actively participated in departmental training sessions designed to increase knowledge base of RA role expectations.
- Monitored building entrances and exits during peak hours of activity while enforcing visitor policies.
Security Officer
The Cosmopolitan of Las Vegas
Las Vegas
11.2018 - 02.2025
- Observe and report any fraudulent and criminal activities throughout the casino as well as the resort.
- Assisted casino operation with chips fill, exchanging cans at each pits, and with slot technicians for slot machine
- Conducted thorough investigations of incidents and prepared detailed reports for management review.
- Maintained effective communication with team members to ensure cohesive security operations.
- Performed regular inspections of security equipment and facilities to ensure proper functionality.
Security
SECURITY OFFICERS HOST RIO LAS VEGAS
Las Vegas
02.2018 - 11.2018
- Establish long term training and staff development program to ensure success of the staff and performance of the portfolio
- Provides customer service in accordance with company established standards and expectations
- Develop, coach and train managers, support staff and field operations staff in the portfolio's operations and industrial security market
- Provides the basis of a great place to work by treating staff with common courtesy and respect
- When reporting for or finishing duty, Security Officers will notify the Director or Assistant Director of Security
- Maintain follow up action to ensure adherence to schedules and work standards
- Be alert for fire hazards and unsafe work practices and unsafe conditions
Dispatcher
GATEWAY GROUP MCCARAN AIRPORT
Las Vegas
12.2017 - 08.2018
- Performs daily routing of field service work orders using established workforce management system
- Provides coordination of schedules and directs work of Dispatchers in absence of Manager; works closely with Manager to administer the Dispatch function
- Manages technician routes using established workforce management system to ensure customer commitments are met (i.e. install and service calls)
- Interprets data from the established workforce management system to identify current and potential scheduling problems
- Tracks network trouble and repair. Provides telephone assistance and support to Technicians during troubleshooting and repair
- Makes suggestions and recommendations to Supervisors and Manager in an effort to continually improve customer service operations
- Maintain and manage a positive work environment by interacting in a professional and polite manner with guests, team members, and park management
Dispatcher/Driver
MV TRANSPORTATION MUNICIPALITY OF ANCHORAGE
Anchorage Municipality
07.2015 - 10.2017
- Work together with drivers, dispatchers and management to create the most effective delivery routes and delivery schedules to maximize driver efficiency
- Participates in feedback sessions with management to improve service level performance at customer sites, including high incidence
- Utilize systems to assign work, reassign work or balance work ensuring technicians are busy at all times
- May recommend to management improvements in procedures to improve customer service
- Work with route managers to establish and monitor productivity and safety targets for each driver
- Addresses any customer issues and/or provides resolution to problems that are within the scope of work or will, otherwise, engage management for help
- Monitor the workflow of dockets between teams that can impact your team. Capture and drive improvements to ensure optimal workflow
Administrator Supervisor
Robert Hawaii
04.2012 - 05.2015
- Identify all issues in team and provide continuous support to all members according to operating standards
- Supervise effective working of production personnel and prepare effective production schedules and ensure compliance to all company policies
- Coordinate with equipment and process teams ensuring compliance to all protocols and maintain quality
- Prepare vacation schedule for all employees maintaining continuous production
- Manage and prioritize all production processes and implement all production plans
Host Supervisor
ALI'IKAI DINNER CRUISE
02.2005 - 02.2010
- Ensure compliance to all local policies to achieve all production objectives and provide appropriate feedback to all employees
- Developed and maintained effective relations with all company employees at various levels of organization
- Prepared necessary paperwork and administered all invoices on spreadsheet and maintain records of all documents
- Analyzed staffing requirements and ensured efficient compliance to production schedules and budget for all production
Education
DIPLOMA -
SARAMEN CHUUK ACADEMY
Skills
- TELEPHONE
- DATA ENTRY
- DIVERSE TEAM
- EXCEL
- EXCELLENT COMPUTER SKILLS
- Scheduling
- Filing
- Security
- Customer Service
- Management
- Cash Handling
- Typing
- Extensive product knowledge
- Decision making
- Quick learning
- Rational thinking
- Good judgment
- Diverse team environment
- Outstanding communication skills
- Professional communication
- Attention to detail
- Basic computer programs
- Microsoft Word
- Verbal communication
- Written communication
- Common office equipment
- Computer literacy
- Keyboard data entry
- Results-oriented
- Initiative
- Accountability
- Teamwork
- Independent work
- Minimal supervision
- Good judgment and discretion
- Safety compliance
Certification
Driver's License
Willing To Relocate
Las Vegas, NV
Personal Information
Authorized To Work: US for any employer
Timeline
Resident Advisor
Associa
03.2025 - Current
Security Officer
The Cosmopolitan of Las Vegas
11.2018 - 02.2025
Security
SECURITY OFFICERS HOST RIO LAS VEGAS
02.2018 - 11.2018
Dispatcher
GATEWAY GROUP MCCARAN AIRPORT
12.2017 - 08.2018
Dispatcher/Driver
MV TRANSPORTATION MUNICIPALITY OF ANCHORAGE
07.2015 - 10.2017
Administrator Supervisor
Robert Hawaii
04.2012 - 05.2015
Host Supervisor
ALI'IKAI DINNER CRUISE
02.2005 - 02.2010
DIPLOMA -
SARAMEN CHUUK ACADEMY