Angelica Nino
Roselle,NJ
Overview
4
4
years of professional experience
Work History
Caseworker
International Rescue Committee
08.2022 - Current
- Organized and streamlined client services, increasing efficiency and engagement while assisting a growing number of clients
- Quickly adapted to new processes and digital tools to enhance outreach efforts and communication strategies
- Balanced multiple responsibilities while maintaining high levels of accuracy, strategic planning, and empathetic client engagement
Airbnb Host
Airbnb
06.2022 - Current
- Managed multiple listings, ensuring seamless guest experiences through proactive organization, attention to detail, and problem-solving
- Implemented marketing strategies to optimize bookings, leveraging Airbnb algorithms, SEO, and customer insights
- Adapted quickly to last-minute changes, coordinating with cleaning services, maintenance teams, and guests in a fast-paced environment
Receptionist & Membership Sales Associate
Crunch
03.2021 - 08.2022
- Developed creative membership growth campaigns that led to a 35% increase in sign-ups
- Took initiative in learning and implementing new social media strategies, resulting in increased customer engagement
- Excelled in a fast-paced, high-energy environment, managing customer inquiries, sales, and marketing efforts simultaneously
Education
Bachelor's Degree - Communication Studies, Psychology
Kean University
Union, NJ05.2022
Skills
- Organizational & Multitasking: Strong ability to manage multiple projects, prioritize tasks, and streamline processes
- Creative Marketing & Social Media: Instagram, TikTok, YouTube, trend analysis, KPI tracking, visual storytelling
- Fast Learner & Adaptability: Quick to grasp new tools, workflows, and industry trends in dynamic environments
- Additional: Strategic thinking, team collaboration, innovation, customer relations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Accomplishments
- Lamda Pi Eta Honor Society
- Psi Chi Honor Society
- Dean's List (All semesters at Kean University)
Timeline
Caseworker
International Rescue Committee
08.2022 - Current
Airbnb Host
Airbnb
06.2022 - Current
Receptionist & Membership Sales Associate
Crunch
03.2021 - 08.2022
Bachelor's Degree - Communication Studies, Psychology
Kean University