Angelica Oie-Lugo
Clearwater,FL
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
2
2
years of professional experience
Work History
Closed File Specialist
Perenich, Caulfield, Avril & Noyes
Clearwater, FL
03.2024 - Current
- Worked closely with human resources to support employee management and organizational planning.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Balanced competing priorities through deliberate project and time management practices.
- Coordinated and managed various programs or projects to achieve established objectives.
Sales Associate
Dicks Sporing Goods
Clearwater, FL
11.2022 - 01.2024
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the market place.
- Attended weekly team meetings to review performance goals and objectives.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sales Associate
Party City
Clearwater, FL
08.2022 - 11.2022
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Dunedin High School
Dunedin, FL05-2023
Skills
- Proficient in Word, Excel
- Quantitative skills
- Process Improvement
- Customer Relations
- Clerical Support
- Database Management
- File Maintenance
Accomplishments
- Art piece displayed in Dali Museum
- Won a National Level Award for Artistic Excellence
Languages
Spanish
Professional
Timeline
Closed File Specialist
Perenich, Caulfield, Avril & Noyes
03.2024 - Current
Sales Associate
Dicks Sporing Goods
11.2022 - 01.2024
Sales Associate
Party City
08.2022 - 11.2022
High School Diploma -
Dunedin High School
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