Summary
Overview
Work History
Education
Skills
Timeline
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ANGELICA OLMEDA TORRES

Springfield,MA

Summary

Tactical team builder with strong background in training and team development. Dedicated and hardworking with internal drive to deliver excellence. Seeking a challenging position whom- role expands upon procedural compliance, process management and strong operational skills to a growing company.

Overview

6
6
years of professional experience

Work History

Forklift Operator

Aldi Distribution Center
11.2023 - Current
  • Safely loaded and unloaded trucks using appropriate forklift attachments. Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas. Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials. Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping. Transported goods between warehouse locations according to shipment and storage needs. Collaborated with team members to complete tasks quickly and increase overall productivity.

Fulfillment Associate

Amazon Warehouse
11.2022 - 08.2023
  • Trained and mentored new hires to become successful in their role path. Educates peers on standard practices in different departments. Trusted and efficient to provide high quality and productivity, communicates to management, processes items to proper locations, assists with product defects using barcodes. Unloads trucks to fill lines on department to start the shipping process for the costumer. Run floor department and read screen to communicate team the jams location on floors.

Receptionist

A&S Tires Plus
10.2021 - 10.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics to identify customer needs, clarify information, research every issue and provide solutions and/or alternatives. Kept reception area clean and neat to give visitors positive first impression. Confirmed appointments, communicated with clients and updated client records. Oversaw inventory materials monitoring, requisitions and supply re-stocking. File documents following the business needs.

Machine Operator

McNairn Packaging
10.2020 - 10.2022
  • Operated machining equipment of paper bags and for restaurants. Complied with company and safety rules and regulations. Set up new orders following EMOS to ran machinery and produce exceptional products for industrial needs. Monitor during operations to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems. Fabricated new and repaired defective components. Create colors for 3D printers by mixing the right list for customer order.

Manager

McDonald's Restaurant
08.2019 - 03.2022
  • Accomplished multiple tasks within established timeframes. Onboarded new employees with training and new hire documentation. Cross-trained existing employees to maximize team agility and performance. Maximized performance by monitoring daily activities and mentoring team members. Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage. Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

Caregiver

Golden Years Home Care Services
10.2019 - 09.2021
  • Built strong relationships with clients to deliver emotional support and companionship. Assisted clients with daily living needs to maintain self-esteem and general wellness with dressing guidance, grooming, meal preparation and medication reminders. Transported individuals to events and activities, medical appointments and shopping trips, cleaned house, ran errands, managed laundry and completed grocery shopping for clients needs.

Education

High School Diploma - undefined

Luis Pales Matos

Skills

  • Computer Proficiency (Microsoft Word, Excel, Office and PowerPoint)
  • Data Research and Analysis
  • Language Skills (English and Spanish)
  • Productivity Performance
  • Data entry
  • Problem-solving

Timeline

Forklift Operator

Aldi Distribution Center
11.2023 - Current

Fulfillment Associate

Amazon Warehouse
11.2022 - 08.2023

Receptionist

A&S Tires Plus
10.2021 - 10.2022

Machine Operator

McNairn Packaging
10.2020 - 10.2022

Caregiver

Golden Years Home Care Services
10.2019 - 09.2021

Manager

McDonald's Restaurant
08.2019 - 03.2022

High School Diploma - undefined

Luis Pales Matos

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