Angelica Orozco
Kearney,NE
Summary
Skilled Training Specialist highly effective at conducting personal and group training sessions focused on topics such as regulations, customer satisfaction and profit maximization. Enthusiastic personality with a hands-on, creative style. Ready to apply four years' experience to a challenging, growth-oriented position.
Overview
4
4
years of professional experience
Work History
Certified Trainer
Chipotle
01.2022 - Current
- Monitor team performance and provide constructive feedback to increase productivity and maintain quality standards.
- Supervise team members to confirm compliance with set procedures and quality requirements.
- Build strong relationships with customers through positive attitude and attentive response.
- Mentor new hires, resulting in stronger staff development and increased productivity.
Team Trainer
Culvers
10.2019 - 09.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers warmly and enthusiastically provided friendly service to professionally handle every need.
- Cross-trained existing employees to maximize team agility and performance.
Education
BBA - Construction Management
University of Nebraska At Kearney
Kearney, NE12.2026
Skills
- Verbal and Written Communication
- Team Leadership
- Guest Satisfaction
- Corrective Actions
- Benchmark Setting
- Safety Regulations
- Continuous Improvement
- Reliable
Languages
Spanish
Native or Bilingual
Timeline
Certified Trainer
Chipotle
01.2022 - Current
Team Trainer
Culvers
10.2019 - 09.2022
BBA - Construction Management
University of Nebraska At Kearney