Angelica Oshust
Bayonne,NJ
Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Possessing a strong ability to multitask and prioritize workload with little or no supervision. Detail-oriented and thrives in fast-paced environments. Over 7 years of experience in the medical field and exceptional team-building skills. Eager to bring expertise to a deadline-driven environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Mi Otra Casita Restaurant
03.2023 - 09.2024
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
CMA/PERIOPERATIVE PATIENT SCHEDULER
Atlantic Health System
11.2022 - 03.2023
- Main responsibilities included: Scheduling surgeries and other ancillary tests as directed by physician or Practice Manager
- Appropriately placing on calendar and scheduled in EPIC Optime in a timely manner
- Confirming patient's insurance and obtaining prior authorization or communicating prior authorization to appropriate parties as needed
- Ensuring all required documentation and pre-testing is completed, obtained and reviewed by clinical staff prior to surgery
- Ensuring patients have proper medical clearance and pre-surgical testing as needed.
Patient Care Technician - Med/Surg
Jersey City Medical Center
09.2022 - 03.2023
- Main responsibilities included: Checking patients' blood pressure, heartbeat and pulse regularly
- Providing compassionate care by listening to patients' concerns and guiding them by answering any questions or concerns
- Monitoring patients' conditions and providing updates to healthcare team
- Turning, repositioning and move patients between beds, wheelchairs and seats
- Helping patients use the bathroom and dress
- Monitoring patients' food and liquid intake
- Escort patients to get X-rays and other imaging tests.
Surgical Medical Assistant
Pelosi Medical Center
12.2021 - 04.2022
- Main responsibilities included: Post patient charges & payments
- Reconcile Daily Balance report with actual revenue taken at the end of the business day and immediately notify Practice Administrator of discrepancies
- File medical records
- Investigate, analyze & follow-up for collection of overdue patient accounts
- Make recommendations for referral to collection agency, bad debt or courtesy write-off
- Initiate & respond to telephone inquiries from clients, patients, & others
- Follow-up on pre-operative cosmetic patients to ensure pre-op workup is completed as applicable and pre- operative procedure worksheet is completed prior to the date of surgery
- Schedule patient appointments
- Supervise front desk activities to ensure efficient operations
- Ensure that the Reception Desk environment is kept clean and organized
- Clinical duties include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.
Certified Medical Administrative Assistant
RWJBarnabas Health
04.2019 - 12.2020
- Main responsibilities included: Assist with both front office and back office duties
- Assist physicians with patient treatment and minor surgeries
- Perform routine medical testing, (i.e
- Blood testing, ekgs, pulmonary function tests)
- Prepare exam and treatment rooms with necessary instruments
- Prepare patients for examination and treatment
- Takes patients brief history and vital signs
- Responsible for performing duties independently following established and standardized procedures and methods, referring questionable situations to immediate supervisor or others.
Patient Care Technician
Hackensack University Medical Center
05.2019 - 08.2019
- Provided direct and indirect patient care under the direction of a Registered Nurse
- Performed venipuncture for laboratory tests
- Performed 15 Lead Electrocardiogram and correct placement of cardiac monitoring leads 12/15
- Obtained clinical data, temperature, pulse, respirations, blood pressure, O2 saturation and documents findings in patient record and notifies RN immediately of abnormal results
- Applied bandages, slings, compression boots and hypothermia blankets according to standard as directed by RN
- Provided post mortem care
- Ensures delivery of excellent customer service resulting in positive and improving patient satisfaction scores for department and Medical Center.
Registered Medical Assistant
Broadway Pediatrics
11.2011 - 04.2018
- Main responsibilities included: Monitored detailed records of test results by entering data and patient information into computer
- Collected histories, vitals and current complaints via patient interviews
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Completed clinical procedures and gathered patient data for interpretation by a physician
- Collected all pertinent data and calculations to aid the physician in interpreting results
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment
- Assisted patient and families in achieving positive outcomes through thorough assessments.
Customer Service Representative
Delgado Travel
10.2001 - 05.2011
- Main responsibilities included: Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Assisted customers promptly and politely, in person and via telephone
- Delivered exceptional customer service by maintaining extensive knowledge of products and services and creating a welcoming environment
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Provided customers with important details about billing, payment, processing and support procedures and requirements.
Education
Associate's of Science in Nursing (ASN) - Nursing
Azure College
01.2020
Certified Medical Assistant - undefined
American Training School for Medical Professionals
01.2015
Certificate - Certified Nursing Assistant
Workforce Advantage Academy, Inc
01.2014
Skills
- Medical Office Administration
- Clinical Monitoring
- Direct Patient Care
- Clinical applications
- Electronic Health Records
- Insurance confirmation
- HIPAA protocols
- Medical Terminology
- Patient Scheduling
- Patient documentation
- Medical Records Management
- Medical billing and coding
Certification
- Registered Electrocardiogram Specialist (RES)
- Certified in Intravenous Line Insertion - IV Tech
- Certified in Suture Techniques
- Registered Phlebotomy Specialist
- Basic Life Support for Healthcare Providers (BLS)
Personal Information
Title: Certified Medical Assistant at AMG- Registered RCMAS/RES/RPS
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Mi Otra Casita Restaurant
03.2023 - 09.2024
CMA/PERIOPERATIVE PATIENT SCHEDULER
Atlantic Health System
11.2022 - 03.2023
Patient Care Technician - Med/Surg
Jersey City Medical Center
09.2022 - 03.2023
Surgical Medical Assistant
Pelosi Medical Center
12.2021 - 04.2022
Patient Care Technician
Hackensack University Medical Center
05.2019 - 08.2019
Certified Medical Administrative Assistant
RWJBarnabas Health
04.2019 - 12.2020
Registered Medical Assistant
Broadway Pediatrics
11.2011 - 04.2018
Customer Service Representative
Delgado Travel
10.2001 - 05.2011
Certified Medical Assistant - undefined
American Training School for Medical Professionals
Certificate - Certified Nursing Assistant
Workforce Advantage Academy, Inc
- Registered Electrocardiogram Specialist (RES)
- Certified in Intravenous Line Insertion - IV Tech
- Certified in Suture Techniques
- Registered Phlebotomy Specialist
- Basic Life Support for Healthcare Providers (BLS)
Associate's of Science in Nursing (ASN) - Nursing
Azure College
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