Thomas Ruiz-Garces
Bayonne,NJ
Summary
Dynamic Retail Sales Associate with experience at HUGO BOSS, excelling in customer service and rapport development. Proficient in POS system operations and money handling, I consistently delivered exceptional shopping experiences, contributing to increased customer satisfaction and loyalty. Bilingual in Spanish, I effectively communicated with diverse clientele to meet their needs.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
HUGO BOSS
06.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelors - Sports Journalism
Full Sail University
Winter Park, FL04-2025
Skills
- Department reset
- Rapport development
- Store opening and closing
- Inventory audits
- FLUENT IN SPANISH
- Money handling
- Customer service
- POS system operations
Languages
Spanish
Native or Bilingual
Interests
- Playing Sports
- Music
- I enjoy helping others and giving back to the community
- Video Gaming
Timeline
Retail Sales Associate
HUGO BOSS
06.2024 - Current
Bachelors - Sports Journalism
Full Sail University
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