Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelica Pacheco

Amarillo

Summary

Dynamic and dedicated worker with a strong background in customer service at Walmart. Proven ability in order accuracy and complaint resolution, enhancing customer engagement. Skilled in cash handling and team collaboration, consistently improving operational efficiency and training new associates to foster a positive work environment.

Overview

4
4
years of professional experience

Work History

Online Grocery Associate

Walmart
04.2023 - 05.2025
  • Assisted customers with online grocery orders, ensuring accurate selections and timely fulfillment.
  • Collaborated with team members to streamline order picking processes, improving overall efficiency.
  • Trained new associates on operational procedures and best practices for online grocery fulfillment.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Helped customers locate products and checked store system for merchandise.

Library Assistant

ENMU Library
09.2022 - 03.2023
  • Assisted patrons in locating resources and utilizing library systems effectively.
  • Organized and maintained library collections to enhance accessibility and user experience.
  • Processed new library materials, ensuring accurate cataloging and timely availability for patrons.
  • Troubleshot technical issues related to computer workstations, printers, scanners, and other equipment used within the library setting.

Cashier

Walmart
03.2021 - 08.2022
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Assisted customers with product inquiries, enhancing shopping experience through exceptional service.
  • Maintained cleanliness and organization of checkout area, promoting a welcoming environment for shoppers.
  • Trained new cashiers on point-of-sale systems and customer service protocols, fostering team development.

Education

Artesia High School
Artesia, NM
05-2022

Skills

  • Customer engagement
  • Flexible scheduling
  • Order accuracy
  • Complaint resolution
  • Public computer assistance
  • Computer assistance
  • Circulation desk
  • Work ethic and integrity
  • Customer service
  • Cash handling
  • Team collaboration
  • Product knowledge

Timeline

Online Grocery Associate

Walmart
04.2023 - 05.2025

Library Assistant

ENMU Library
09.2022 - 03.2023

Cashier

Walmart
03.2021 - 08.2022

Artesia High School

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