Angelica M Papini
Conroe,Texas
Summary
Forward-thinking Assistant Director generates high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Director
KinderCare Learning Centers
Houston, TX
09.2023 - Current
- Organized and maintained filing systems for documents and records.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Managed conference room bookings and coordinated catering services as needed.
- Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
- Developed positive relationships with internal customers through effective communication techniques.
- Scanned documents using high-speed scanners for digital archiving purposes.
- Archived confidential material securely following established procedures.
- Answered incoming calls and recorded accurate messages.
- Coordinated repairs for office equipment to keep equipment functional and running.
- Maintained positive working relationship with fellow staff and management.
Lead pre-school teacher
Children’s Academy/YMCA of Greater
Houston
10.2019 - Current
- Create Lesson Plan -Administer medicine -Educate in phonics, numbers, letters, basic sing language and Spanish
- Organized and maintained a safe learning environment for children, including supervision of indoor and outdoor playtime.
- Assisted in developing lesson plans that incorporated reading, writing, math, science and art into daily activities.
- Provided individualized instruction to each student based on their needs and interests.
- Observed and documented students' growth and development throughout the year.
- Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children.
- Encouraged positive behavior through positive reinforcement techniques such as praise and rewards.
- Collaborated with other teachers to plan special events such as field trips or holiday parties.
- Communicated regularly with parents regarding student progress, behavioral issues or any other concerns they may have had about their child's well-being.
- Developed partnerships with community organizations to provide additional resources for families in need.
- Maintained accurate records of attendance, grades, assessments and other important information pertaining to each student.
plantain Bakery owner
Green
Houston, TX
03.2020 - 07.2022
- Keto and grain free Baked Goods farmer market on Tamina
- LIVE
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
Hostess
Escalante’s Mexican Restaurant
Houston, TX
07.2018 - 06.2019
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Checked identification of customers prior to serving alcoholic beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Ensured compliance with health and safety regulations at all times.
- Greeted guests warmly upon arrival, seating them promptly.
Administrative Manager
Mora’s Students residence.
Coro/ Falcón , Falcon
06.2016 - 06.2018
- Managed payroll processing activities including timekeeping data entry.
- Monitored department budgets by tracking expenses against allocated funds.
- Oversaw the maintenance of office equipment, supplies, and facilities.
Education
High School Diploma -
Mon senior Castro ,Catholic School Coro
ESL - English
Lonestar
Microsoft Office - Administrative Assistant Certificate
Lone Star College
Some College (No Degree) - English For Professional Development Certificate
University of Pennsylvania
Philadelphia, PASkills
- Appointment Scheduling
- Complaint resolution
- Customer Service
- Adaptive team player
- Conflict Resolution
- Call Center Operations
- Active Listening
- Staff Training
- Administrative Support
- Microsoft Outlook
- Microsoft PowerPoint
- Positive and professional
- High-energy attitude
- Clerical Support
- Flexible and Adaptable
- Time Management
- Microsoft Office
- Staff Development
Certification
CPR
Customer Service success Training - 2022
Effective and appropriated Email use Training - 2022
Certified administrative Assistant , Lone Star college - 2023
Certified HIPAA, 360 training - 2024 English for professional development -2024 Clinical Terminology for and U.S Students - 2024
Timeline
Assistant Director
KinderCare Learning Centers
09.2023 - Current
plantain Bakery owner
Green
03.2020 - 07.2022
Lead pre-school teacher
Children’s Academy/YMCA of Greater
10.2019 - Current
Hostess
Escalante’s Mexican Restaurant
07.2018 - 06.2019
Administrative Manager
Mora’s Students residence.
06.2016 - 06.2018
High School Diploma -
Mon senior Castro ,Catholic School Coro
ESL - English
Lonestar
Microsoft Office - Administrative Assistant Certificate
Lone Star College
Some College (No Degree) - English For Professional Development Certificate
University of Pennsylvania