Angelica Pettry
Winter Haven,FL
Summary
I am currently a junior in college. I am majoring in sports management and minoring in coaching. I am trying to pursue a career in youth golf coaching, I'm actively searching for opportunities to gain experience and help better my knowledge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
02.2022 - Current
- I handle cash. Ensured the transaction went smoothly.
- I help the customers find what they are looking for and assist them with anything else they need
- I re-stock the shelves
- I make sure that the store looks clean and ready for customers
- I also work in the photo department and help people with anything they may need in that department.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- communication with customers for improved service experiences and increased loyalty.
Server
Hwy 55 Burgers, Shakes & Fries
08.2020 - 03.2021
- I took orders and got the customers anything they ordered
- I communicated with the customers and helped them make decisions when they needed help
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- I handled money transactions cards and cash on the POS system.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Working On A Bachelors Degree in Sports Management - Sport Management
Wingate University
Wingate, NC05.2025
Skills
- Serving Experience (1 year)
- Restaurant Experience
- Cash register (2 years)
- Customer service (3 years)
- Cash handling (3 years)
- POS System Operation
- Complaint Handling
- Problem Resolution
- Refunds and exchanges
- Sports Coaching (2 years)
- Communication skills
- Restaurant experience (1 year)
Certification
Food Handler Certification
Timeline
Customer Service Associate
Walgreens
02.2022 - Current
Server
Hwy 55 Burgers, Shakes & Fries
08.2020 - 03.2021
Working On A Bachelors Degree in Sports Management - Sport Management
Wingate University