Certifications
Hi, I’m
Angelica Ponce
Greater Houston Area,Texas
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education.
Overview
4
3
Languages
Work History
Best RoofingHouston, TX
Chief Executive Officer Assistant
06.2017 - Current
Job overview
- Customized and administered 4 Airbnb home interior designs in accordance with luxury and quality standards, continuously surpassing guest expectations and make competitive enough to nearby rental homes’ lease prices
- Assisted fellow Airbnb hosts in the community by sharing best practices and advice on how to improve their hosting skills and grow their businesses.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Cataloged count of working materials to support staff and chief executive officer, while assembling and preparing them for upcoming projects
- Reports on work efficiency and productivity
Reconstructive Orthopedic Center Of HoustonHouston, TX
Patient Scheduling Coordinator
03.2023 - 09.2023
Job overview
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Kept high average of performance evaluations.
University of HoustonHouston, TX
Instructional Assistant
08.2021 - 08.2022
Job overview
- Used GLP and GMP practices knowledge to independently aid, develop, and maintain friendly relationships with students, leading to an increase in communication and class performance by over 19.25% compared to previous semesters
- Facilitated instructor’s workload by managing exam questions and coordinating exam locations depending on class size and COVID-19 protocols.
Shell WoodcreekHouston, TX
Business Practice Student
07.2017 - 01.2019
Job overview
- Had to consistently keep in touch with 300 engineers that went offshore to keep track and file using Excel of safely departing and arriving back to country during hurricane season
- Performed document control using SharePoint, where I had access to over 100 sensitive documents, sorted and numbered them to organize project manager’s data
- Transferred audits
- Created SOP’s, where one was for transferring data from ART form to tracking chart, to mentor international students.
Education
University Of Houston (Main Campus)Houston, Texas
Bachelor of Science from Biotechnology, Biomanufacturing
05.2022
University Overview
- Dean's List Fall and Spring 2018, 2020-2022
- 3.7 GPA
- Capstone Project: Identifying and Characterizing Bacteria Strains Through Whole Genome Sequencing and Annotation, As a data coordinator and research assistant, my research team and I investigated multiple bacteria’s full potential and detected if there are any toxic metalloids soil pollutant-degrading mechanisms the bacteria can perform. Data was published, promoting further research to pave a safe way of disposing used car batteries in wastelands
- Research Project: Identifying Bacteria from Pesticide-Containing Spaces and Characterizing Them to Facilitate Future Research Projects, Received hands-on experience and published research, where I performed and presented my own research on soil samples that may contain pesticide-degrading organisms, pertaining to degrading Organophosphate Pesticides.
Skills
- Teamwork
- Leadership
- Adaptability
- Strong Communication & Interpersonal Skills
- Problem-solving
- Creativity
- Work ethic
- Motivation
- Contract Management
- Business Start Up
- Raising Capital
- Upstream Processing
- Downstream Processing
- Electrophoresis
- DNA Extraction
- Quantification & PCR
Certification
- CNA - Certified Nurse Assistant - 2/24
- First Aid/CPR Certified - 5/23
- General Laboratory Safety & Hazardous Materials Orientation, University of Houston - 2/22
- Biosafety/Bloodborne Pathogens Training, University of Houston - 2/22
Volunteering Experience
The Village at Sugar Land Assisted Living and Memory Care, Sugar Land, TX, 9/23
- Delivered high-quality care to 8 patients in long term care facility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Evergreen Healthcare Services, Inc, Houston, TX, 03/19 to 02/21
- Helped 3 elderly people perform daily life tasks, such as personal hygiene and cooking meals
- Reports on elderly performance, physical and mental health
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Interests
Baking
Gardening
Bouldering
Drawing
Timeline
Patient Scheduling Coordinator
Reconstructive Orthopedic Center Of Houston
03.2023 - 09.2023
Instructional Assistant
University of Houston
08.2021 - 08.2022
Business Practice Student
Shell Woodcreek
07.2017 - 01.2019
Chief Executive Officer Assistant
Best Roofing
06.2017 - Current
University Of Houston (Main Campus)
Bachelor of Science from Biotechnology, Biomanufacturing