ANGELICA RAMIREZ
San Antonio
Summary
Compassionate and dedicated healthcare professional with over four years of experience in patient care, assessment, and support within diverse recovery environments. Expertise in monitoring patient well-being, managing documentation, and providing educational support to ensure positive health outcomes. Bilingual in Spanish and English, equipped with CPR certification and a solid background in healthcare procedures and electronic health records. Committed to leveraging transferable skills in a medical role to enhance the effectiveness of healthcare teams in delivering exceptional patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mina Pain and Wellness
San Antonio, Texas
10.2025 - Current
- Assisted healthcare providers in patient examinations and procedures, ensuring comfort and safety.
- Managed patient intake process, collecting medical histories and updating electronic health records.
- Coordinated scheduling of appointments, optimizing provider availability and enhancing patient flow.
- Educated patients on treatment plans and medication usage, fostering understanding and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Peer Support/Substance Abuse Technician
SOBA Recovery Center
San Antonio, Texas
03.2022 - 08.2025
- Educated patients on health management, medications, coping strategies, and community resources to support recovery and overall well-being.
- Assessed patients for physical and psychological symptoms, providing interventions to manage conditions and alleviate discomfort.
- Administered medications to patients as prescribed to support treatment plans.
- Encouraged patient engagement in therapeutic activities to develop social skills and support holistic health.
- Monitored patient vital signs and well-being, reporting any changes, unusual behaviors, or illnesses to medical staff for timely intervention.
Residential Monitor - Shift Lead
Crosspoint Inc.
San Antonio, Texas
02.2021 - 03.2022
- Maintained accurate documentation of patient behavior, activities, and facility issues, ensuring compliance with healthcare record-keeping standards.
- Built and sustained therapeutic relationships with patients to provide emotional support and foster a safe environment.
- Administered medications to patients as prescribed to support treatment plans.
- Trained and onboarded new staff members on protocols and best practices for patient care.
- Communicated and enforced facility policies to maintain a secure and productive setting for patient health and safety.
TJX Associate
TJ Maxx
San Antonio, Texas
07.2016 - 02.2021
- Managed cash register operations while providing proactive customer assistance and resolving inquiries to enhance service quality.
- Maintained sales floor efficiency, consistently exceeding performance goals through strong organizational and communication skills.
Education
Bachelor of Science - Sociology
Texas A&M University
San Antonio, TX12-2023
Associate of Applied Science -
Northeast Lakeview College
San Antonio, TX01-2018
Skills
- Compassionate patient care
- Detailed documentation
- Bilingual in Spanish and English
- Patient assessment
- HIPAA compliance
- Medical terminology knowledge
- Medication administration
- Compliance monitoring
- Patient flow management
- Medical equipment functionality
Certification
CPR/AED Certified - NationalCPRFoundation ID#: B8D11D6
Timeline
Medical Assistant
Mina Pain and Wellness
10.2025 - Current
Peer Support/Substance Abuse Technician
SOBA Recovery Center
03.2022 - 08.2025
Residential Monitor - Shift Lead
Crosspoint Inc.
02.2021 - 03.2022
TJX Associate
TJ Maxx
07.2016 - 02.2021
Associate of Applied Science -
Northeast Lakeview College
Bachelor of Science - Sociology
Texas A&M University