Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angelica Rivera

Indianapolis,IN

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Chuy's Tex-Mex Restaurant. Proven ability to enhance guest experiences through effective communication and cash handling. Strong work ethic and task prioritization ensure operational efficiency in fast-paced environments. Fluent in Spanish, fostering engagement with diverse clientele.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

14
14
years of professional experience

Work History

Server

Chuy's Tex-Mex Restaurant
Carmel, IN
07.2019 - Current
  • Managed cash drawer operations to ensure accurate financial transactions.
  • Provided prompt and friendly service to enhance guest experience.
  • Managed multiple tables efficiently during peak hours.
  • Assisted in training new staff.
  • Maintained cleanliness and organization of dining area throughout shift.

Server/bartender/kitchen

Thomas Caterers of Distinction
Indianapolis, IN
05.2016 - Current
  • Ensured exceptional customer satisfaction by delivering prompt and attentive service in a fast-paced restaurant setting.
  • Coordinated with kitchen staff to ensure efficient and timely food preparation and delivery processes.
  • Coordinated service for multiple tables, prioritizing customer satisfaction and operational efficiency.
  • Conducted comprehensive training for new servers to enhance knowledge of menu offerings and service standards.
  • Addressed customer inquiries and troubleshot issues to enhance overall satisfaction during dining.

Lead Teacher

The Nest School at Carmel
Carmel, IN
06.2025 - 04.2026

Achieved high customer satisfaction through efficient transaction processing and attentive service. Enhanced bar operations by streamlining drink preparation and maintaining a clean environment. Contributed to a positive team atmosphere through collaboration and support.

Lead Teacher

Guidepost Montessori
07.2024 - 06.2025
  • Designed and implemented engaging lesson plans aligned with Montessori principles.
  • Mentored and trained new teachers in classroom management techniques.
  • Collaborated with parents to foster strong home-school connections and support student development.
  • Assessed student progress using observational tools to tailor educational approaches.

Car Technician

Take 5 Oil Change
Indianapolis, IN
05.2018 - 04.2023
  • Administered cash register management and ensured accurate end-of-day financial reconciliations.
  • Conducted routine vehicle inspections to ensure optimal performance and safety compliance.
  • Diagnosed mechanical issues using advanced diagnostic tools and software for accurate repairs.
  • Performed oil changes, filter replacements, and fluid checks in a timely manner.
  • Assisted customers with service recommendations based on vehicle condition assessments.

Cashier/server/bartender

Buffalo Wild Wings
Indianapolis, IN
06.2012 - 12.2018

Achieved high customer satisfaction through efficient transaction processing and attentive service. Enhanced bar operations by streamlining drink preparation and maintaining a clean environment. Contributed to a positive team atmosphere through collaboration and support.

Education

High School Diploma -

Emmerich Manual High School
Indianapolis, IN

Skills

  • Fluent in Spanish
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Service prioritization
  • Task prioritization

Languages

Spanish
Native or Bilingual

Timeline

Lead Teacher

The Nest School at Carmel
06.2025 - 04.2026

Lead Teacher

Guidepost Montessori
07.2024 - 06.2025

Server

Chuy's Tex-Mex Restaurant
07.2019 - Current

Car Technician

Take 5 Oil Change
05.2018 - 04.2023

Server/bartender/kitchen

Thomas Caterers of Distinction
05.2016 - Current

Cashier/server/bartender

Buffalo Wild Wings
06.2012 - 12.2018

High School Diploma -

Emmerich Manual High School