Angelica Romo
Centerpoint ,AL
Summary
Detail-oriented professional with experience as a Data Entry Clerk at Bama Framing LLC, adept at accurate data management and organization. Proven ability to enhance client satisfaction through exceptional customer service as a Tax Preparer. Skilled in Microsoft Word and committed to continuous learning and achieving career goals.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
Bama Framing LLC
05.2022 - 12.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
Tax Preparer
Lisa Payne
06.2018 - 09.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Education
Collage - Computer And Information Systems
ITESRC
Agujita, Coahuila., MexicoGED - High School
CBTis #20
Sabinas, Coahuila., Mexico07.1999
Associate Degree Clinic Lab - Clinic Lab
CBTis # 20
Sabinas, Coahuila., Mexico07.1999
Skills
Data Entry
Microsoft word
Customer service
IV experience during my younger years in a hospital IMSS
Clinical at IMSS after graduation 1999
Practice IV , blood work analysis, collected samples of urine and more
Ready to learn
Start a new path to follow the dreams to finish all the goals plan
Accomplishments
Learn English as second language, helping others with translations.
Fits at challenging work environments
Additional Information
Pharmacy technician license.
Quick to learn
Ready to start a new journey
All qualifications and education are in my native language, Spanish, and was completed in Mexico, but I am open to look for institutions that can validate the documents needed to work
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Data Entry Clerk
Bama Framing LLC
05.2022 - 12.2024
Tax Preparer
Lisa Payne
06.2018 - 09.2019
Collage - Computer And Information Systems
ITESRC
GED - High School
CBTis #20
Associate Degree Clinic Lab - Clinic Lab
CBTis # 20
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