Angelica Rowe
Rushville,MO
Summary
Dynamic manager with a proven track record at Fazolis, excelling in operations management and team leadership. Enhanced workflow efficiency through strategic process improvements and staff training, resulting in increased service quality. Skilled in data analysis and decision-making, fostering a productive environment that drives success and engagement.
Overview
14
14
years of professional experience
Work History
Manager
Stop and Go
Rushville, MO
09.2022 - Current
- Coordinated team activities to ensure seamless project execution.
- Assisted in developing operational strategies to enhance workflow efficiency.
- Supported management by preparing reports and analyzing data trends.
- Engaged with stakeholders to identify process improvement opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
General Manager
Fazolis
Saint Joseph, MO
09.2013 - 10.2021
- Streamlined operational processes to enhance overall efficiency and productivity.
- Led team in implementing training programs for new staff, improving service quality.
- Developed and enforced standard operating procedures to ensure consistency across locations.
- Analyzed sales data to identify trends, optimizing menu offerings based on customer preferences.
Office Assistant
Youth Alliance
Saint Joseph, MO
05.2012 - 08.2012
- Coordinated team activities to ensure seamless project execution.
- Assisted in developing operational strategies to enhance workflow efficiency.
- Supported management by preparing reports and analyzing data trends.
- Engaged with stakeholders to identify process improvement opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
North Andrew
Rosendale, MOSkills
Customer service
Team leadership
Time management
Decision-making
Staff management
Task delegation
Documentation and reporting
Operations management
Shift scheduling
Marketing
Timeline
Manager
Stop and Go
09.2022 - Current
General Manager
Fazolis
09.2013 - 10.2021
Office Assistant
Youth Alliance
05.2012 - 08.2012
High School Diploma -
North Andrew