Angelica Sancho
Doral,Florida
Overview
4
4
years of professional experience
Work History
Case Manager Assistant
Florida Care Management Services
Miami, FL
11.2022 - Current
- Developed and maintained relationships with service providers.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Maintained confidentiality and adhered to professional ethics and standards.
- Collaborated with other service providers to ensure continuity of care for clients.
Customer Service Agent
Great Florida Insurance
Coral Gables, FL
06.2021 - 04.2022
- Delivered customer service, responding to inquiries and resolving issues related to insurance policies
- Processed claims and provided guidance on coverage options, ensuring clarity for clients
Education
Bachelor of Science - Biology
Florida International University
Florida07.2026
Skills
- Customer Service
- Time Management
- Team work skills
Awards
Dean's List, 03/23 - 12/24
Volunteer Experience
- Colgate Smile Bus, Volunteer, 03/23 - Present, Distributed essential dental care items to underserved communities, promoting oral health awareness., Provided educational support regarding proper dental hygiene practices.
- Surfrider Miami, Volunteer, 06/22 - Present, Participated in organized beach cleanups, helping to preserve local marine ecosystems., Collaborated with a team of volunteers to remove plastic waste and other debris from beaches.
- Miami-Dade Animal Shelter, Volunteer, 10/22 - Present, Assisted with the care and maintenance of animals in the shelter, including cleaning and organizing supplies., Supported adoption events and helped match animals with prospective families.
Skillscertifications
- Communication: Proven ability to interact with diverse populations and foster strong relationships.
- Time Management: Successfully balances academic, extracurricular, and volunteer commitments.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and case management software.
Campusinvolvement
Pre-Dental Society, Member, 08/24 - Present, Developed manual dexterity and precision through soap carving exercises., Engaged in workshops and networking opportunities related to dentistry.
Languages
English
Professional
Spanish
Professional
Timeline
Case Manager Assistant
Florida Care Management Services
11.2022 - Current
Customer Service Agent
Great Florida Insurance
06.2021 - 04.2022
Bachelor of Science - Biology
Florida International University
Similar Profiles
SANDRA I. SANTOSSANDRA I. SANTOS
Long Term Care, Care Manager at Florida Care Management Services AgencyLong Term Care, Care Manager at Florida Care Management Services Agency
Ailyn CruzAilyn Cruz
Long Term Care Case Manager for Geriatric and Psychiatric Population at FLORIDA CARE MANAGEMENT SERVICES AGENCYLong Term Care Case Manager for Geriatric and Psychiatric Population at FLORIDA CARE MANAGEMENT SERVICES AGENCY
Janna JohnsonJanna Johnson
A.P.P.L.E Accreditation Verifier at Florida Association Of Child Care ManagementA.P.P.L.E Accreditation Verifier at Florida Association Of Child Care Management
Bianca AnicamaBianca Anicama
Call Center Lead at RAW MarketingCall Center Lead at RAW Marketing
WILMER JIMENEZWILMER JIMENEZ
AmazonDelivery Driver CDL at Velez Trucking (Amazon Freigth)AmazonDelivery Driver CDL at Velez Trucking (Amazon Freigth)