Angelica Sandoval
Brownsville,TX
Summary
Effective student committed to learning, developing skills in education. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Cashier
Ross Dress For Less
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Assistant Manager
Dairy Queen
10.2020 - 04.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Family Dollar
02.2019 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Customer Service Representative
Maximus
09.2018 - 01.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Dairy Queen
04.2016 - 09.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Wendy's
09.2015 - 04.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Early Childhood Education
The University of Texas Rio Grande Valley
Brownsville, TX05.2025
High School Diploma -
Los Fresnos High School
Los Fresnos, TX06.2016
Skills
- Order Taking
- Verbal and Written Communication
- Issue Resolution
- Staff Training
- Microsoft Office
- Microsoft Windows
- Customer Service
- Active Listening
Timeline
Cashier
Ross Dress For Less
09.2021 - Current
Assistant Manager
Dairy Queen
10.2020 - 04.2021
Assistant Manager
Family Dollar
02.2019 - 10.2020
Customer Service Representative
Maximus
09.2018 - 01.2019
Cashier
Dairy Queen
04.2016 - 09.2018
Cashier
Wendy's
09.2015 - 04.2016
Bachelor of Science - Early Childhood Education
The University of Texas Rio Grande Valley
High School Diploma -
Los Fresnos High School