Angelica Sears
Wayne,MI
Summary
Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Teller
Loomis Armored
Chesapeake , Virginia
07.2019 - 04.2022
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Maintained confidentiality of all customer records and information according to company policies.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Reported any operational issues or system problems that occurred during shift promptly.
- Maintained confidentiality of bank records and client information.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Adhered to financial services security and audit procedures.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Resolved problems or discrepancies concerning customers' accounts.
- Identified transaction errors when debits and credits did not balance.
Cash Office Manager
Walmart
Virginia Beach, Virginia
06.2012 - 10.2018
- Maintained accurate records of all cash transactions.
- Monitored daily cash flow, prepared bank deposits and balanced tills.
- Developed and implemented procedures for efficient handling of cash payments.
- Verified accuracy of incoming and outgoing funds.
- Ensured compliance with internal financial control policies and procedures.
- Assisted in the reconciliation of accounts receivable to general ledger accounts.
- Resolved customer inquiries regarding payment issues in a timely manner.
- Provided support to other departments on various accounting related tasks as needed.
- Managed credit card processing, including charge backs, refunds, and adjustments.
- Performed periodic audits of cash drawers to ensure proper accountability of funds.
- Processed invoices, completed check runs and wire transfers according to company policy.
- Prepared reports summarizing account activity for management review.
- Created monthly journal entries for accrual based expenses and reconciled balance sheet accounts as required.
- Reconciled discrepancies between physical count of inventory and book value counts on hand.
- Analyzed complex financial data from multiple sources to identify trends or patterns that may require further investigation.
- Assisted with budget preparation by providing historical data analysis.
- Collaborated with auditors during annual audit process by providing requested information in an accurate and timely manner.
- Reviewed financial statements for accuracy prior to submission to senior management.
- Coordinated with vendors on payment terms and negotiated discounts where applicable.
- Investigated discrepancies in customer payments received versus expected amounts due.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
GED -
Adult Learning Center
Virginia Beach, Virginia12-2008
Some College (No Degree) - Psychology
Tidewater Community College
Norfolk, VASkills
- Financial Advising
- Account updating
- Asset Protection
- Regulatory Compliance
Timeline
Teller
Loomis Armored
07.2019 - 04.2022
Cash Office Manager
Walmart
06.2012 - 10.2018
GED -
Adult Learning Center
Some College (No Degree) - Psychology
Tidewater Community College