Angelica Seda
Summary
Reliable and compassionate support professional with experience working directly with clients, families, and teams in fast-paced environments. Skilled in communication, organization, documentation, and problem-solving, with a strong ability to manage multiple responsibilities while maintaining professionalism and empathy. Bilingual in English and Spanish, adaptable, and committed to providing high-quality support across diverse roles and settings. Willing to relocate: Anywhere. Authorized to work in the US for any employer.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RBT - Registered Behavior Technician
Bluesprig/Florida Autism Center
Lake Mary, FL
01.2025 - Current
- Provided direct behavioral and emotional support to children and families in high-needs situations, promoting stability and positive family functioning.
- Collaborated closely with caregivers and interdisciplinary teams to reinforce treatment goals and ensure continuity of care across home and clinical settings.
- Supported families through challenging behaviors, transitions, and crises, using trauma-informed and compassionate approaches.
- Maintained accurate, timely documentation and case notes in compliance with clinical and organizational standards.
- Educated and coached caregivers on behavior strategies, communication techniques, and consistency at home, strengthening family engagement and confidence.
- Demonstrated cultural sensitivity and professionalism when working with families from diverse backgrounds.
- Applied evidence-based behavioral principles while maintaining patience, empathy, and respect for each family’s unique circumstances.
- Balanced multiple client cases while maintaining organization, time management, and consistent follow-through.
Studio Associate
Perspire Sauna Studio
Lake Mary, FL
09.2024 - 01.2025
- Greeted clients and provided a welcoming, professional customer experience.
- Assisted members with check-ins, scheduling, and studio policies.
- Prepared infrared sauna rooms by cleaning, sanitizing, and restocking between sessions.
- Educated clients on sauna benefits, services, and memberships.
- Handled payments, memberships, and basic sales transactions.
- Maintained a clean, organized, and calm studio environment.
- Opened and closed the studio, following security, cleaning, and operational procedures.
Sales Associate
Victoria's Secret
Altamonte Springs, FL
07.2022 - 07.2024
- Perform managerial tasks and responsibilities when the manager is off or unavailable. Attend leadership meetings with the Regional Manager.
- Reorganize the sales floor to meet company demands.
- Assist other team members with customer inquiries and resolve complaints.
- Took the cashier team lead position for 3 months.
- Drive sales and growth through proactive engagement with customers.
- Recommend merchandise to customers based on their needs, correct product fit, and preferences.
- Converting returns, offers, and other promotions into larger sales.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Recognized as employee of the month.
Cashier/Inventory/Stocking
Rocket Fizz Soda Pop and Candy Shop
Lakeland, FL
11.2021 - 05.2022
- Greeted customers promptly and with a friendly and engaging attitude.
- Performed store opening and closing duties, including counting cash drawers and checking equipment.
- Stock, replenish, and organize inventory with accuracy and efficiency.
- Operated cash register for cash, check, and credit card transactions with 100% accuracy. Executed general manual labor tasks, including loading, unloading, lifting, and moving materials.
Waiter/Cashier/Host
Burger Bros Inc.
San Juan, PR
06.2016 - 06.2018
- Greeted and seated clients. Explained the menu and took orders.
- Performed store opening and closing duties, including counting cash drawers and checking equipment.
- Performed weekly inventory revision.
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities.
Education
Master's degree - Mental Health Counseling
Southeastern University
Remote04-2028
Bachelor's degree - Psychology
Southeastern University
Lakeland, FL04.2025
Skills
- Applied behavior analysis
- Administrative experience
- Problem solving
- Teamwork
- Leadership
- Behavioral data collection
- Hospitality
- Phone Etiquette
- Customer service
- Childcare
- Sales
- Communication
- Management
Certification
- First Aid Certification
- Driver's License
- CPR Certification
- RBT Certification
Languages
English - Fluent
Spanish - Fluent
Bilingual
Timeline
RBT - Registered Behavior Technician
Bluesprig/Florida Autism Center
01.2025 - Current
Studio Associate
Perspire Sauna Studio
09.2024 - 01.2025
Sales Associate
Victoria's Secret
07.2022 - 07.2024
Cashier/Inventory/Stocking
Rocket Fizz Soda Pop and Candy Shop
11.2021 - 05.2022
Waiter/Cashier/Host
Burger Bros Inc.
06.2016 - 06.2018
Bachelor's degree - Psychology
Southeastern University
Master's degree - Mental Health Counseling
Southeastern University