Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angelica Smith

Flint,MI

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Diligent College Student focused on my Veterinarian Technician program and dedication to prompt project completion and continual adaptation. Team-oriented with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

6
6
years of professional experience

Work History

Store Manager

Converse
Auburn Hills , MI
10.2021 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Updated POS system with new products and promotional offers.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Veterinary Technician Assistant

Childs Veterinarians Clinic
Davison, MI
03.2020 - Current
  • Assisted veterinarians with routine examinations, treatments, and minor surgeries.
  • Administered medications as prescribed by veterinarian.
  • Restrained animals during examination or treatment.
  • Performed laboratory tests such as fecal exams, urinalyses, and heartworm tests.
  • Maintained medical records and updated patient files.
  • Cleaned and maintained veterinary equipment and instruments.
  • Sterilized surgical tools before and after use.
  • Stocked supplies and medications in the clinic or hospital setting.
  • Educated clients on animal health maintenance topics such as nutrition, parasite control, vaccinations.
  • Assisted with euthanasia procedures when necessary.
  • Cared for hospitalized patients by feeding them, providing comfort measures.
  • Weighed pets to monitor their progress over time.
  • Assisted with polishing, removing stains and other dental procedures.

Brand/Manager of Operations

Converse
Auburn Hills , MI
05.2018 - Current
  • Oversaw the production of branded merchandise such as apparel items or promotional items.
  • Oversaw and developed strategic marketing and promotional plans for new product roll-outs.
  • Collaborated with team to forecast based on sales and product profitability.
  • Maintained budget to consistently keep within monetary parameters.
  • Designed sales-driven programs and promotions to facilitate team objectives.
  • Planned, developed and led negotiation of key business partnerships.
  • Leveraged customer and industry trends to shape successful solutions and approaches.
  • Trained successful business development personnel to optimize marketing performance and learn industry.

Education

High School Diploma -

Flint Northern High School
Flint, MI
06.2013

Some College (No Degree) - Health Sciences

University of Michigan - Flint
Flint, MI

Veterinarian Technician

Penn Foster College
Scottsdale, AZ

Skills

  • Customer Service Management
  • Team Development
  • POS Systems
  • Operational Budgeting
  • Employee Training
  • Flexible Schedule
  • Multitasking and Organization
  • Cash Management
  • Outstanding Communication Skills
  • Reliable
  • Friendly and Positive
  • Delegating Work

References

References available upon request.

Timeline

Store Manager

Converse
10.2021 - Current

Veterinary Technician Assistant

Childs Veterinarians Clinic
03.2020 - Current

Brand/Manager of Operations

Converse
05.2018 - Current

High School Diploma -

Flint Northern High School

Some College (No Degree) - Health Sciences

University of Michigan - Flint

Veterinarian Technician

Penn Foster College
Angelica Smith