Angelica Tello
Rialto,USA
Summary
To obtain a position with an expanding company. Strong interest in pursuing professional development opportunities, including specialized training and licensure in the organization’s growth areas.
Overview
8
8
years of professional experience
Work History
EVS Service Ambassador
Loma Linda University Medical Center
09.2019 - 08.2021
- Work along-side Managers, and Supervisors to enforce and assign cleaning assignments for O.R. and discharged unit rooms.
- Answer all incoming housekeeping requests for LLUMC, East Campus Hospital, Surgical Hospital, & BMC Behavioral Center.
- Strategize to problem solve, organize, and communicate with Patient Placement and Charge Nurse in order to house new patients.
- Make sure COVID rooms are documented and sanitized appropriately throughout every area in the hospital.
- Direct EVS Housekeepers on how to prioritize their lunches, breaks, discharges and daily assignments.
- Fax, print, type, create guideline EVS procedure posters, and e-mail anything that is needed for the department.
- Keep track of inventory, and ordering cleaning supplies for the hospital.
- Key holder to the supply room, as well as all hospital unit keys for housekeeping.
- Log all housekeeping call-offs for LLUMC, East Campus Hospital, Surgical Hospital, & BMC Behavioral Center.
- Assign and cancel discharge requests in ILLEAP System
Medicare Quality Assurance Specialist
Zimmer Biomet
05.2015 - 05.2019
- Responsible for reviewing medical records such as X-Rays, CT scans, MRI, OP reports in order to ensure the order meets the medical necessity requirements of commercial insurance carriers.
- Receive and review newly assigned Medicare orders for Medicare eligibility.
- Verify benefits & eligibility for patients.
- Responsible for preauthorizing orders with appropriate CPT coding.
- Create a patient-specific CMN form and provide it to the sales representative within 24 hours of the order being received.
- Review new mail and follow-ups on existing orders on a timely basis.
- Interacts daily with field sales representatives, answering questions relating to order status.
- Calls patients to obtain additional medical and insurance information.
- Contacts the prescribing doctor’s office for additional information on orders.
Medicare Billing Specialist
Lifecare Solutions
03.2014 - 04.2016
- Effectively performs insurance verification and Case Management negotiations for patient discharges in a timely manner.
- Dispatches medical equipment, and organizes appropriate time for patient delivery.
- Obtain and thoroughly documents initial patient referral data.
- Serves as a resource to referral sources regarding insurance coverage guidelines.
- Obtains appropriate information for insurance verification and eligibility according to company policies and procedures.
- Understand Medicare coverage principles and requirements.
- Obtains and provides ongoing communication with payor and case managers for updates, changes, and authorizations.
- Establishes positive relationships with referral sources, other departments and centers, and associated entities.
Receptionist
Fontana Community Senior Center
04.2013 - 08.2013
- Cordially greet all members that enter the office
- Schedule/Cancel events, activities, and classes
- Issue registration information for membership
- Take payments
- Answer all incoming calls for the center
- Code holder to open and close center
Education
Associate Degree in Nursing-In Progress - Nursing Science
San Bernardino Valley College
San Bernardino, CA05-2027
Associate Degree in Biological & Physical Science - Biological And Physical Sciences
San Bernardino Valley College
San Bernardino, CA11-2024
High School Diploma - undefined
Carter High School
Rialto, CA06-2010
Skills
Special Skills
- Basic Life Support (BLS) & First Aid Certified
- Vital signs monitoring
- Blood glucose monitoring
- Foley catheter insertion and care
- NG tube care/feeding
- Electronic fetal monitoring
- IV initiation & maintenance
- Sterile/Aseptic technique
- Breast feeding support
- Post partum assessment
- Head-to-toe assessment
- Bed baths
Soft Skills
- Bilingual: Spanish/English
- Reliable
- Great attention to detail
- Multi-tasking
- Verbal/Written communication
- Microsoft Office
- Front Desk Reception
- Phone Etiquette
- 45 wpm
- HIPAA Compliant
- Medicare/Medi-cal Billing
- Data entry proficiency
- Cross-cultural sensitivity
- Customer service
- Excellent communication
Timeline
EVS Service Ambassador
Loma Linda University Medical Center
09.2019 - 08.2021
Medicare Quality Assurance Specialist
Zimmer Biomet
05.2015 - 05.2019
Medicare Billing Specialist
Lifecare Solutions
03.2014 - 04.2016
Receptionist
Fontana Community Senior Center
04.2013 - 08.2013
High School Diploma - undefined
Carter High School
Associate Degree in Nursing-In Progress - Nursing Science
San Bernardino Valley College
Associate Degree in Biological & Physical Science - Biological And Physical Sciences
San Bernardino Valley College