Practiced at enhancing community support with forward-thinking strategies and skilled leadership over teams and resources. Well-organized, industrious and dedicated to boosting support to meet expanding requirements.
Overview
17
17
years of professional experience
Work History
Personal Service Coordinator/Case Manager Coordinator
Turning Point
Fairfield, CA
10.2018 - Current
Developed and created programs and monitored effectiveness against individual participant needs
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks
Referred clients to shelters, legal resources and educational programs
Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency
Managed incoming and outbound calls
Enter and update client information into EHR system
Paraprofessional Educator
Solano County Office Of Education
Fairfield, CA
02.2012 - 05.2018
Certified Nursing Assistant
Windsor Convalescent Hospital
Vacaville, CA
07.2008 - 10.2010
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchair's and preparing assistive devices
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Obtained client medical history, including medication information, symptoms and allergies
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Promoted good oral and personal hygiene by assisting patients with shaving, bathing and teeth brushing
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Supported ambulation and physical therapy needs by conducting planned exercise routines
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep LVN's informed of changes
Helped patients effectively manage routine bathing, grooming and other hygiene needs
Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs
Education
Associate of Science - Health Administration
Carrington College California - Sacramento
Sacramento, CA
2020
Certificate - Medical Administrative Assistant
Carrington College California - Sacramento
Sacramento, CA
07.2019
High School Diploma -
Fairfield-Suisun Adult School
Fairfield, CA
06.1999
Skills
Appointment scheduling
Multi-line phone systems
Recording patient demographics
Patient care and confidentiality
Faxing paperwork
Data entry
Managing office operations
Team-oriented
Typing 40 wpm
Medical office administration
Timeline
Personal Service Coordinator/Case Manager Coordinator