Angelica Townsend
Longview
Summary
Results-driven professional with a strong background in juvenile justice. Known for exceptional verbal and written communication skills, combined with expertise in case documentation and collaborative efforts to enhance juvenile support systems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Juvenile Probation Officer
Upshur County Juvenile Probation
Gilmer, TX
01.2022 - Current
- Conducted assessments to determine appropriate probation terms and conditions for juvenile offenders.
- Collaborated with law enforcement, schools, and community organizations to support reintegration efforts for juveniles.
- Maintained accurate case documentation and updated records in compliance with agency policies and legal standards.
- Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
- Work with the Chief Juvenile Probation Officer to prepare annual budget, payout bills, monitoring reports, and prepare for auditing.
- Train new officers when necessary.
- Transport Juveniles to and from court proceedings, doctor appointments, detention centers when necessary.
- Collaborate with medical and mental professionals for resources for juveniles in need.
Deputy Clerk III
Gregg County District Clerk
Longview, TX
10.2020 - 12.2021
- Collaborated with legal professionals to facilitate communication and improve service delivery to the public.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Prepare Judgements for review by the District Judge.
- Provide assistance to the District Clerk, District Attorney, Defense Attorney, court coordinators, court staff, and public.
- Sworn in witness testimony and jurors when necessary.
- Collaborated with Court Baliff in maintaining security for court evidence.
Juvenile Supervision Officer
Gregg County Juvenile Detention Center
Longview, TX
01.2017 - 10.2020
- Supervised daily activities of juvenile residents to ensure safety and compliance with facility rules.
- Monitored behavior and interactions among residents, addressing conflicts and promoting positive relationships.
- Conducted regular inspections of living areas to maintain cleanliness, safety, and order within the facility.
- Documented incidents and resident progress accurately, maintaining comprehensive records for case management purposes.
- Maintain the detention facility inventory and order product when necessary.
- Monitor and prepare detention documents for the annual audit from Texas Juvenile Justice Department.
- Preform any additional duties passed down from the Facility Administrator and Chief Juvenile Probation Officer from the Department.
Afterschool/Summer Childcare Provider
Oakland Heights Baptist Church
Longview, TX
01.2015 - 07.2020
- Supervised daily activities, ensuring safe and engaging environment for children.
- Developed age-appropriate educational programs to enhance cognitive and social skills.
- Coordinated schedules and routines, promoting consistency in care and learning.
- Organized recreational activities that encouraged physical development and teamwork skills.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Transport children to and from learning center for field trips and public school.
Education
Bachelor of Science - Criminal Justice
The University of Texas At Tyler
Tyler, TX12-2017
Associate of Science - Criminal Justice
Paris Junior College
Paris, TX12-2014
High School Diploma -
Commerce High School
Commerce, TX06-2013
Skills
- Individualized service planning
- Community resource coordination
- Mental health awareness
- De-escalation techniques
- Youth mentoring
- Child development
- Courtroom testimony
- Victim impact awareness
- Case study experience
- Verbal and written communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Testified under oath and represented the probation department in over juvenile felony and misdemeanor cases.
- Collaborated with Texas Juvenile Justice Department to achieve waivers for audits and reporting.
Certification
- Certified Juvenile Probation Officer with Texas Juvenile Justice Department since January 2022.
Timeline
Juvenile Probation Officer
Upshur County Juvenile Probation
01.2022 - Current
Deputy Clerk III
Gregg County District Clerk
10.2020 - 12.2021
Juvenile Supervision Officer
Gregg County Juvenile Detention Center
01.2017 - 10.2020
Afterschool/Summer Childcare Provider
Oakland Heights Baptist Church
01.2015 - 07.2020
Bachelor of Science - Criminal Justice
The University of Texas At Tyler
Associate of Science - Criminal Justice
Paris Junior College
High School Diploma -
Commerce High School