Angelica Valenciano
Raritan,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated Concept Artist student seeking internship in video games to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
1
1
year of professional experience
Work History
Hollister Associate
Hollister
Bridgewater, NJ
10.2017 - 04.2018
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Provided customer service support for inquiries, complaints, and returns.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Maintained an up-to-date knowledge of store promotions, specials, events.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Performed cash register functions accurately and efficiently.
- Cleaned shelves, counters and tables to maintain organized store.
Whoops Associate
Whoops
Bridgewater, NJ
06.2017 - 08.2017
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed payments using point-of-sale systems.
- Provided customer service support for inquiries, complaints, and returns.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Maintained an up-to-date knowledge of store promotions, specials, events.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Answered customer questions and provided store information.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves, counters and tables to maintain organized store.
- Computed purchases and received and processed cash or credit payment.
- Described merchandise and explained use, operation and care.
- Greeted customers to determine wants or needs.
- Promoted sales initiatives to support company brand.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Arts - Illustration
Pratt Institute
Brooklyn, NY05-2024
Bridgewater-Raritan High School
Bridgewater, NJ05-2021
Skills
- Cash Handling
- Program Support
- Management Support
- Workplace Safety
- Customer Engagement
- Time Management
- Customer Service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Seamstress
- Gamer
- Artist
- Author
- Violinist
- Volleyball
- Dancer
Accomplishments
- Presidents List last 4 semesters
- Won Scholastic Award in High School
- High Honors student
Timeline
Hollister Associate
Hollister
10.2017 - 04.2018
Whoops Associate
Whoops
06.2017 - 08.2017
Associate of Arts - Illustration
Pratt Institute
Bridgewater-Raritan High School