Gizelle Ibarra-Suarez
Fairfield,CA
Summary
Dependable Lead Sales Associate with 4 years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.
Overview
4
4
years of professional experience
Work History
Hollister Team Lead
Abercrombie and Fitch Corporate
Fairfield, CA
11.2021 - Current
- Resolved customer complaints quickly and efficiently.
- Conducted regular performance reviews with team members to assess strengths and weaknesses.
- Developed strategies for improving customer service standards and increasing sales productivity.
- Coached team members on best practices for achieving success in their roles.
Brand Representative
Abercrombie and Fitch Corporate
Vacaville, CA
11.2020 - 10.2021
- Assisted customers with product selection and provided information about the brand.
- Organized sales floor displays to maximize visibility of products.
- Maintained accurate stock levels and tracked inventory.
- Provided excellent customer service at all times.
Education
Bachelor of Science - Health Sciences
Sacramento State University
Sacramento, CA05-2026
High School Diploma -
Armijo High School
Fairfield, CA06-2023
Skills
- Customer Focus
- Coaching and Mentoring
- Marketing knowledge
- Employee engagement
- Cash Handling
- Flexible Schedule
- Teamwork and Collaboration
- Overseeing Daily Activities
Languages
Spanish
Native/ Bilingual
Timeline
Hollister Team Lead
Abercrombie and Fitch Corporate
11.2021 - Current
Brand Representative
Abercrombie and Fitch Corporate
11.2020 - 10.2021
Bachelor of Science - Health Sciences
Sacramento State University
High School Diploma -
Armijo High School
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