Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ANGELICA ZEPEDA

ANGELICA ZEPEDA

LOS ANGELES

Summary

A recent graduate of a Diagnostic Medical Sonography program with clinical training in abdominal, OB/GYN, and vascular ultrasound. Shows strong skills in using ultrasound machines, working with patients, and taking clear images. Known for a strong work ethic, attention to detail, and compassionate patient care during clinical rotations. Focused on learning and growing as a new sonographer in a supportive healthcare setting. Excited to help patients and be part of a dedicated medical team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Member Service Specialist

Next Health
12.2024 - Current
  • Resolved complex customer complaints by actively listening to concerns, empathizing with their frustrations, and finding solutions
  • Scheduled appointments for patients
  • Maintained patient records and updated electronic medical records
  • Contributed positively to team morale through active participation in team meetings.
  • Provided exceptional customer service, fostering strong relationships and enhancing member satisfaction through attentive support.

Health Hacker

Next Health
06.2022 - 12.2024
  • Facilitate patient check-ins, enhancing clinic efficiency and patient satisfaction.
  • Support nurse practitioner by accurately recording vitals.
  • Enhance patient interactions through exceptional service.
  • Contribute to sales efforts, improving clinic revenue.

Hostess

J Nichols Kitchen
02.2021 - 02.2022
  • Greeted guests warmly, boosting initial impressions and dining enjoyment.
  • Managed reservations to minimize waits and enhance satisfaction.
  • Collaborated with kitchen for timely food delivery, improving service.
  • Handled calls for online orders, ensuring smooth transaction flow.

Education

Sonography -

Integrity College of Health
04.2026

Skills

  • Problem Solving
  • Attention to Detail
  • Time Management
  • Adaptability
  • Quality Assurance
  • Customer Engagement
  • Decision Making
  • Patient Support
  • Leadership
  • Exceptional communication

Certification

  • BLS American Heart Association - April 2025

Timeline

Member Service Specialist

Next Health
12.2024 - Current

Health Hacker

Next Health
06.2022 - 12.2024

Hostess

J Nichols Kitchen
02.2021 - 02.2022

Sonography -

Integrity College of Health

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