Angelica L. Rodriguez
Galena Park,Texas
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing with a track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
Work History
Paint Associate
Home Depot
13400 Market Street Houston TX 770
10.2025 - Current
- Maintained organized displays and inventory of paint products for optimal accessibility.
- Provided product knowledge and technical support regarding paint application techniques.
- Demonstrated safety protocols while handling hazardous materials and tools.
- Collaborated with team members to streamline customer service processes during peak hours.
- Proactively addressed customer inquiries regarding special orders or out-of-stock items.
- Stocked aisles with merchandise and cleaned paint counter for orderly appearance.
- Suggested add-ons and additional item upselling to improve customer projects while increasing company profits.
- Displayed exemplary customer service by greeting customers and answering questions concerning products and inventory.
Cashier
Chick-Fil A , 5910 East Sam Houston Pwky
13720 East Fwy, Houston, TX 77015
09.2024 - 10.2025
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Swiftly and successfully resolved conflict resulting in customer satisfaction 1000% of the time.
- Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests.
- Meticulously managed the cash flow operations totaling $2,000-$10,000 per shift.
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
Assistant manager
Cinermark Theatres
Houston, Texas, TX
07.2021 - 02.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources
Sales Associate
Urban Outfitters, 2521 University Blvd
Houston, Texas
08.2016 - 09.2020
- Maintain a cleaned organized inventory and curated displays of rotating seasonal clothing and accessories.
- Anticipated customer needs and provided them with high quality service while upholding brand standard and values to ensure customer satisfaction.
- Happily guided customers through the process of successfully finding their ideal styles.
- Meticulously handled POS system transactions include credit, cash,exchanges,returns,and refunds to ensure seamless and accurate cash flow.
- Actively stay informed about the latest sales offerings and loyalty programs.
- Maintained and enforced strict and up-to-date cleanliness and social policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.
Education
General Studies
San Jacinto Community College
5800 Uvalde Rd, Houston, TX 77049Skills
- Cost Control
- Credit
- Customer satisfaction
- Customer service
- Driving
- Fast
- Financial Management
- Hiring
- Inventory
- Market
- Merchandising
- Organizing
- Policies
- POS
- Problem solving skills
- Quality
- Recruiting
- Safety
- Sales
- Sales experience
- Staff Management
Timeline
Paint Associate
Home Depot
10.2025 - Current
Cashier
Chick-Fil A , 5910 East Sam Houston Pwky
09.2024 - 10.2025
Assistant manager
Cinermark Theatres
07.2021 - 02.2022
Sales Associate
Urban Outfitters, 2521 University Blvd
08.2016 - 09.2020
General Studies
San Jacinto Community College