Angelica Maria Gonzalez
Woodland,CA
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Able to communicate well with various types of costumers, adaptable and friendly.
Overview
1
1
year of professional experience
Work History
Passenger Attendant
River Fox Train
04.2022 - Current
- Covered a range of different jobs; such as being a server, children's entertainer, gift shop attendant, phone operator, decorator, and clean up crew.
- Greeted customers and responded to requests for information.
- Served food and beverages promptly with focused attention to customer needs.
- Checked on passengers regularly, verified compliance with safety requirements.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Managed online bookings and assisted guests with inquiries.
Horticulture Student
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Prepared potted plants and bouquets based on customer requirements.
- Sold 20 Valentine's Day arrangements and delivered over 40 to private residences.
Education
Associate of Science - Biology
Woodland Community College
Woodland, CA05.2025
High School Diploma -
Woodland Senior High School
Woodland, CA06.2023
Skills
- Special Assignments
- Service Prioritization
- Warm and Friendly
- Problem-Solving
- Basic Floral and Plant Knowledge
- Arrangement Design
- Shift Work
- Professional Phone Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Passenger Attendant
River Fox Train
04.2022 - Current
Horticulture Student
Associate of Science - Biology
Woodland Community College
High School Diploma -
Woodland Senior High School
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