Sydney Keats
Woodland,California
Summary
Excelled in teamwork and collaborating across departments to foster a positive work atmosphere. Demonstrated expertise in cleanliness and hygiene, significantly contributing to facility management and guest experience. Performs exceedingly well under pressure and in fast-paced environments. Takes pride in providing excellent customer service from the moment the customer enters the establishment. Pays attention to details such as table cleanliness, customer satisfaction, and prompt service.
Overview
1
1
year of professional experience
Work History
Service Attendant
River Fox Train Mendocino Railway
12.2022 - 09.2023
- Confirmed online reservations with guests and ensured they were checked in quickly.
- Assisted in rebooking or refunding reservations if conflicts arose with customers' schedules.
- Facilitated sales of food and beverages as well as merchandise and memorabilia.
- Experienced in handling cash and card sales.
- Managed the orders and service of multiple parties at a given time.
- Cleared finished items, tidied tables, and replaced or refreshed items.
- Maintained clean and orderly workstations.
- Collaborated with team members to improve overall service efficiency.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Maintained clean and professional appearance during work shifts.
- Promoted a positive work atmosphere through strong interpersonal skills and active collaboration with colleagues across various departments.
Education
Bachelor of Science - Ecology, Behavior, And Evolution
University of California - Los Angeles
Los Angeles, CA06.2027
Woodland Senior High School
Woodland, CA06.2023
Skills
Strong Work Ethic
Team player attitude
Cleanliness and hygiene
Cash handling expertise
Punctual and Reliable
Teamwork and Collaboration
Problem-Solving
Heavy Lifting
Stocking
Organizational abilities
Customer service and assistance
Facility Management
Objectives
Seeking a part-time job in customer service with primary availability in the summer to work around my school schedule. Willing to work during breaks and trips home if employment can be extended beyond summer.
Timeline
Service Attendant
River Fox Train Mendocino Railway
12.2022 - 09.2023
Bachelor of Science - Ecology, Behavior, And Evolution
University of California - Los Angeles
Woodland Senior High School
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