Angelicia Whitaker
Houston,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Office Manager
Service Experts
04.2021 - 09.2024
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant
ProSource Floors
05.2019 - 03.2021
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Executed record filing system to improve document organization and management.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed incoming phone, email correspondence, and handled incoming and outgoing mail and faxes.
Executive Administrative Assistant
GHAmerica
04.2015 - 03.2019
- Responsible for routine responses via telephone and email on behalf of executives
- Secure sensitive and confidential business information from unauthorized access or loss
- Maintained positive public relations with customers, over 100 vendors, and industry partners
- Managed meeting support, organizing materials, and transcribing notes
- Kept finances current and accurate by processing invoices, payroll and payments.
Quality Control Manager
The Marker Group
06.2010 - 04.2015
- Managed compliance programs, including employee training, audit coordination, and reporting
- Maintained quality standards and production consistency by reviewing and approving procedural changes
- Drove company quality standards, supporting external audits and regulatory inspections, and applying feedback to correct deficiencies
- Delivered total quality control with effective collaboration between team members and outside vendors.
Education
BBA -
University of Houston - Downtown
Skills
- Report generation
- Spreadsheet tracking
- Business correspondence
- Information confidentiality
- Executive support
- Document handling
- Multitasking
- Database Administration
- Records Management
Timeline
Office Manager
Service Experts
04.2021 - 09.2024
Administrative Assistant
ProSource Floors
05.2019 - 03.2021
Executive Administrative Assistant
GHAmerica
04.2015 - 03.2019
Quality Control Manager
The Marker Group
06.2010 - 04.2015
BBA -
University of Houston - Downtown
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