Angelika Szalai
Fairfield,CT
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Bosch Automotive Steering Column Kft
10.2020 - 06.2024
- Inspected quality of products according to written work order, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors, collaborating to identify issue roots and rectify problems.
- Performed visual inspections, using of different tools
- Labeled and packaged the finished products.
Currency Treasurer
Exclusive Change Kft.
03.2017 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Made exchange transaction on computer in a special system.
- Examined the validity of bank notes and identification of the clients.
- Made Western Union transactions.
- Answered phone calls, used fax machines, copied documents.
- Operated cash register for cash and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Accounted different transactions, datas with weekly and monthly regularity.
Manager's Assistant
Ket Vandor Inn
06.2015 - 02.2017
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls, reservations on computer.
- Managed calendar for reservations.
- Greeted guests and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Cleaned and sanitized rooms according to established protocols.
- Served food and beverages promptly with focused attention to customer needs.
- Offered companionship and kindness to elderly guests who came to special treatments in the city.
- Cultivated warm relationships with regular customers.
Receptionist
Hotel Narad & Park
02.2006 - 05.2015
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered phone promptly and directed incoming calls
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Resolved customer problems and complaints.
- Collected room deposits, fees, and payments.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
Babysitting, Cleaning
Individual Clients
05.1998 - 02.2002
- Communicated positively with children and clients.
- Played games and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared snacks and meals.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Currency Treasurer
IBUSZ Utazasi Irodak Kft.
03.1996 - 05.1998
- Operated cash register for cash transactions with excellent accuracy levels.
- Made currency transactions
- Made bills for airplane tickets and travels.
- Handled cash in several currency.
Education
National Qualification Register - Logistic Assistant
Atalanta Oktatasi Kft.
Budapest, Hungary 05-2009
High School Diploma -
Szilagyi Erzsebet Gimnazium
Eger, Hungary06-1993
Skills
- Excellent Customer Service skills
- Computer skills
- POS terminal
- Organization and time management skills
- Ability to work independently and as part of a team
- Detail~oriented, able to handle multiply tasks
- Good problem~solving skills
- Driven to learn quickly
- Fluent in Hungarian
Certification
Tour Guide
Currency treasurer
Bank skills
Computer skills
Timeline
Quality Control Inspector
Bosch Automotive Steering Column Kft
10.2020 - 06.2024
Currency Treasurer
Exclusive Change Kft.
03.2017 - 09.2020
Manager's Assistant
Ket Vandor Inn
06.2015 - 02.2017
Receptionist
Hotel Narad & Park
02.2006 - 05.2015
Babysitting, Cleaning
Individual Clients
05.1998 - 02.2002
Currency Treasurer
IBUSZ Utazasi Irodak Kft.
03.1996 - 05.1998
Tour Guide
Currency treasurer
Bank skills
Computer skills
National Qualification Register - Logistic Assistant
Atalanta Oktatasi Kft.
High School Diploma -
Szilagyi Erzsebet Gimnazium
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