
Experienced Front Desk Agent with a proven ability to efficiently manage reservations, handle telephone calls, and address customer inquiries. Committed to ensuring guest satisfaction, I maintain a poised and professional demeanor while effectively mitigating customer dissatisfaction through prompt service and diplomatic communication. As a friendly and prompt Front Service Clerk, I possess excellent skills in utilizing phone systems, computers, and office equipment. Strong multitasking abilities, effective communication, and interpersonal skills contribute to my exceptional service. Additionally, my exceptional mathematical skills and finesse in handling front office operations contribute to my success in this role.
Follow directions well
Punctual and dependable
Customer service focus
Problem-solving skills
Hospitality services
Customer service management
File organization
Document management
Effective planning
Problem-solving
Team building and leadership
Team collaboration