Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelina Acevedo

TX

Summary

Experienced Front Desk Agent with a proven ability to efficiently manage reservations, handle telephone calls, and address customer inquiries. Committed to ensuring guest satisfaction, I maintain a poised and professional demeanor while effectively mitigating customer dissatisfaction through prompt service and diplomatic communication. As a friendly and prompt Front Service Clerk, I possess excellent skills in utilizing phone systems, computers, and office equipment. Strong multitasking abilities, effective communication, and interpersonal skills contribute to my exceptional service. Additionally, my exceptional mathematical skills and finesse in handling front office operations contribute to my success in this role.

Overview

2
2
years of professional experience

Work History

Front Desk Administrator

Gold's Gym
10.2024 - Current
  • Responsible for managing the reception area, greeting visitors, answering phone calls and handling administrative tasks

Instructional Aide

Amergis Educational Staffing
08.2023 - 10.2024
  • Supervising students, enforcing school rules, and student academic support
  • Help teacher prepare lessons, organize learning materials, and prepare supplies
  • Cervical duties such as grading papers, maintaining student records/ preparing, typing, duplicating, and filling in structural materials

Team Member

Pieology Pizzeria
06.2023 - 10.2023
  • Kept customer and food preparation areas clean and well-organized
  • Assisted customers, including answering questions and preparing orders

Pro Cashier

Lowe's
09.2022 - 04.2023
  • Ensuring merchandise is accurately scanned and meets customers needs
  • Processing and receiving payments and issuing receipts to customers as they leave with their purchases, providing excellent customer service

Education

High School Diploma - Criminal Law Oxnard College Credits

Buena High School
Ventura, CA
08.2015 - 2019.06

Skills

    Follow directions well

    Punctual and dependable

    Customer service focus

    Problem-solving skills

    Hospitality services

    Customer service management

    File organization

    Document management

    Effective planning

    Problem-solving

    Team building and leadership

    Team collaboration

Timeline

Front Desk Administrator

Gold's Gym
10.2024 - Current

Instructional Aide

Amergis Educational Staffing
08.2023 - 10.2024

Team Member

Pieology Pizzeria
06.2023 - 10.2023

Pro Cashier

Lowe's
09.2022 - 04.2023

High School Diploma - Criminal Law Oxnard College Credits

Buena High School
08.2015 - 2019.06
Angelina Acevedo