Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Angelina Alvarez

Frisco,TX

Summary

Dynamic Shift Supervisor at Starbucks with a proven track record in cash handling and employee training. Enhanced operational efficiency through effective inventory control and conflict resolution, leading to improved customer satisfaction. Recognized for fostering a motivated team environment and implementing strategies that boosted store performance and profitability.

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
11.2019 - Current
  • Assisted team members in daily operations to ensure efficient workflow and productivity.
  • Monitored inventory levels, ensuring adequate supplies for smooth shift transitions.
  • Trained new staff on safety protocols and operational procedures to maintain compliance.
  • Collaborated with management to address employee concerns and enhance workplace morale.
  • Resolved customer inquiries promptly, enhancing overall service quality during shifts.
  • Implemented organizational practices that improved workspace efficiency and reduced clutter.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Troubleshot equipment to reduce service calls and downtime.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.

Education

High School Diploma -

Rick Reedy High School
Frisco, TX

No Degree - Ministry

Upperroom School Of Ministry
Dallas, TX
07-2025

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Staff motivation
  • Inventory control and record keeping
  • Operations management
  • Conflict resolution techniques
  • Schedule management
  • Team leadership
  • Staff supervision
  • Positive attitude
  • Creative problem solving
  • Conflict resolution
  • Complaint resolution
  • Assigning work
  • Flexible schedule

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Reading
  • Backpacking and Hiking
  • Running (currently training for a marathon)
  • Gym Workouts
  • Music

Timeline

Shift Supervisor

Starbucks
11.2019 - Current

High School Diploma -

Rick Reedy High School

No Degree - Ministry

Upperroom School Of Ministry