Summary
Overview
Work History
Education
Skills
Timeline
Manager

Angelina Anderson

Windber,PA

Summary

Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.

Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience

Work History

Manager

McDonald’s
Windber , PA
01.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Applied customer feedback to develop process improvements and support long-term business needs.

Education

Greater Johnstown Senior High School
Johnstown, PA
06.2021

Skills

  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Food and Beverage Management
  • Strategic Planning
  • Performance Tracking and Evaluations
  • Managing Employee Relations
  • Staff Management
  • Issue and Conflict Resolution
  • Employee Coaching and Motivation
  • Handling Escalations
  • Work Prioritization
  • Verbal and Written Communication
  • Time Management

Timeline

Manager

McDonald’s
01.2021 - Current

Greater Johnstown Senior High School
Angelina Anderson