Angelina Arther
Stockton,CA
Summary
Dedicated Medical Assistant with a proven track record at Planned Parenthood Mar Monte, enhancing clinic efficiency and patient care through expert phlebotomy and compassionate communication. Skilled in HIPAA compliance and EMR/EHR systems, I've significantly improved patient experiences and streamlined clinical documentation processes.
Overview
23
23
years of professional experience
Work History
Medical Assistant
Stockton Pregnancy Control Medical Clinic
Stockton, CA
12.2010 - 04.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted in development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Skilled at working independently and collaboratively in a team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Phlebotomist
Planned Parenthood Mar Monte
Modesto, CA
09.2011 - 09.2013
- Packaged and shipped specimens to central lab daily.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Medical Assistant
Planned Parenthood Mar Monte
Stockton, CA
05.2000 - 09.2008
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered multi phone lines telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Medical Assisting -
Andon College
Stockton, CA06.2000
Skills
- Clinical Documentation
- Procedure Assistance
- Maintaining confidentiality
- OB/GYN procedure
Timeline
Phlebotomist
Planned Parenthood Mar Monte
09.2011 - 09.2013
Medical Assistant
Stockton Pregnancy Control Medical Clinic
12.2010 - 04.2023
Medical Assistant
Planned Parenthood Mar Monte
05.2000 - 09.2008
Medical Assisting -
Andon College