ANGELINA BAZIKIAN
Summary
Customer Service Manager with over 10 years of experience in healthcare and business management, specializing in patient relations and team coordination. Proven track record in strategic planning and efficiency while upholding quality standards. Adept at managing complex projects and nurturing diverse teams to achieve common goals.
Overview
14
14
years of professional experience
Work History
Office Manager
Mount Saint Mary's University - Los Angeles
08.2024 - 09.2025
- Patient intake, EHR organization, documentation
Medical Receptionist
Carbon Health Urgent & Primary Care
03.2023 - 03.2024
- Assisted physicians with patient care by taking EHR organization notes (scribing), and patient care tasks (vital signs, medication administration).
Office Manager
Core Geriatric Medical Group
12.2018 - 12.2022
- Implemented effective communication strategies within the organization.
- Maintained detailed and secure management of personnel records aligned with labor laws.
Pharmacy Technician
Kaiser Permanente
04.2014 - 02.2017
- Supported pharmacists in ensuring accuracy during prescription preparation, and managed the filing of prescriptions, both electronically and manually.
Manager
Panda Express Inc
02.2012 - 01.2014
- Maintained operational efficiency by implementing company procedures.
- Overseeing restaurant and employee management.
Morgue Technician
West Hills Hospital
09.2011 - 04.2012
- Operated and maintained technical equipment, ensuring optimal performance and minimal downtime.
- Developed detailed documentation for procedures, facilitating knowledge transfer among team members.
- Collaborated with cross-functional teams to support project initiatives and enhance operational efficiency.
Education
Bachelor of Science - Pharmacy
LA ORT College
05.2014
High School Diploma - undefined
Henry David Thoreau
Skills
- Administration, scheduling, management
- Data Entry, documentation and control
- Technical support, conflict management, communication
Languages
Russian
Native or Bilingual
Timeline
Office Manager
Mount Saint Mary's University - Los Angeles
08.2024 - 09.2025
Medical Receptionist
Carbon Health Urgent & Primary Care
03.2023 - 03.2024
Office Manager
Core Geriatric Medical Group
12.2018 - 12.2022
Pharmacy Technician
Kaiser Permanente
04.2014 - 02.2017
Manager
Panda Express Inc
02.2012 - 01.2014
Morgue Technician
West Hills Hospital
09.2011 - 04.2012
High School Diploma - undefined
Henry David Thoreau
Bachelor of Science - Pharmacy
LA ORT College
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