Angelina Benavides
Freeport,NY
Summary
Detail-oriented Customer-Service Specialist with retail and clinic expertise enhancing patient and guest experiences through effective communication and efficient operations. Skilled in appointment management, medication refills, and inventory accuracy. Pursuing a supervisory role to elevate team performance and drive guest satisfaction.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Crew Member
Just Salad
Oceanside, NY
10.2023 - 09.2024
- Assisted customers efficiently, ensuring a smooth and pleasant dining experience.
- Resolved customer inquiries swiftly, enhancing overall service experience.
- Maintained cleanliness to create a welcoming environment, boosting customer satisfaction.
- Operated cash register accurately, contributing to efficient transaction processing.
- Adjusted to changing responsibilities in fast-paced environment, demonstrating flexibility and problem-solving skills.
Seasonal Team Member
Hick's Nursery
Westbury, NY
09.2024 - 11.2024
- Guided children during activities and transitions, ensuring safety protocols and order were followed for a secure environment.
- Monitored entry and exit procedures, ensuring authorized access and punctuality for all participants.
- Maintained facility cleanliness and conducted end-of-day cleanup to uphold high hygiene standards for user safety.
Crew Member
Pita Bowl
Merrick, NY
08.2025 - 01.2026
- Facilitated custom bowl orders to enhance customer satisfaction in a dynamic environment.
- Ensured cleanliness and readiness to support seamless operations.
- Adapted swiftly to fast-paced demands, improving service speed.
- Delivered exceptional customer service, creating a welcoming atmosphere that encouraged repeat visits.
Merchandise Operation Assistant
Sweet Wink
Oceanside, NY
01.2026 - 05.2026
- Streamlined order fulfillment by optimizing packing sequences and maintaining inventory accuracy.
- Improved packing accuracy by organizing pick lists and verifying orders, reducing errors and delays.
- Operated material handling equipment and coordinated with warehouse team to meet daily shipment targets.
- Prepared daily replenishment lists for morning restock teams, focusing on high-turn SKUs to ensure timely availability.
- Processed incoming shipments with handheld scanner, recording lot numbers and flagging quantity mismatches to support procurement accuracy.
Medical Assistant (MA)/ Medical Receptionist
Saeed A Siddiqui, MD
Lynbrook, NY
06.2026 - 10.2026
- Managed medication refill requests and routed approvals to physicians, ensuring timely access to necessary prescriptions.
- Administered point-of-care glucose and BP checks using handheld monitors before provider exams.
- Managed medication refills requests, checked patient charts for last visit notes, and routed approvals to physicians.
- Scheduled follow-up appointments and sent reminders via phone and patient portal, enhancing patient attendance and minimizing no-shows.
- Processed patient check-ins, collected co-pays, and issued receipts, streamlining front desk operations for improved patient flow.
- Scheduled follow-up appointments and sent appointment reminders via phone and patient portal to reduce no-shows.
Education
Freeport High School
Freeport, NYMedical Assistant
BOCES
Westbury, NYSkills
- Point of Sale Operations
- EMR documentation
- Patient triage
- Appointment scheduling
- Front desk reception
- Vital signs
- Inventory Management
- Time Management
- Adaptability
- Team Collaboration
- Active Listening
- Positive multitasking
- Attention to Detail
- Empathy
LANGUAGES
English (Native), Spanish (Proficient)
Certification
- Medical Assistant
- Certified Health Professionals (CHP), 5824D6 - Jun 2025
Timeline
Medical Assistant (MA)/ Medical Receptionist
Saeed A Siddiqui, MD
06.2026 - 10.2026
Merchandise Operation Assistant
Sweet Wink
01.2026 - 05.2026
Crew Member
Pita Bowl
08.2025 - 01.2026
Seasonal Team Member
Hick's Nursery
09.2024 - 11.2024
Crew Member
Just Salad
10.2023 - 09.2024
Freeport High School
Medical Assistant
BOCES