Windows
Jeremiah Ward
Missoula,MT
Summary
Dedicated crew member with a strong focus on customer service, food safety, and inventory management. Skilled in operating kitchen equipment to efficiently prepare food and handle sales transactions. Committed to meeting the needs of team members and customers, while maintaining high energy and enthusiasm in the workplace.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
08.2024 - 06.2025
- Money handling
- Moving boxes weighing 55+
- Using hot equipment, such as grills and fryers
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Cart Pusher/Stocker
Walmart
06.2024 - 06.2024
- Offered carts to patrons.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Collected carts left in parking areas and returned to retail stores.
- Developed positive relationships with customers through friendly interactions while providing excellent service in the parking lot area.
- Aided customers in locating items and provided product information to assist purchase decisions.
- Assisted customers with loading purchases into their vehicles, demonstrating excellent customer service skills.
Crew Member
Arby's
03.2024 - 05.2024
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member/Cashier
McDonald's
08.2021 - 12.2021
- Assisted other team members to achieve goals.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
GED -
Life Long Learning Center
Missoula, MT08-2023
Skills
Efficient food service operations
Proficient typing skills
Cash management
Proficient in Microsoft Outlook
Point of sale operations
Cash handling expertise
Quality improvement initiatives
Customer engagement
Windows operating system proficiency
Office experience
Customer order processing
Initiative and Self-motivation
Good math and reading skills
Basic math and calculation skills
Equipment maintenance
Quality assurance
Team contributions
Inventory counts
Food running
Customer engagement
Performance improvement
Health code compliance
Multitasking and organization
Supplies monitoring and restocking
Store opening and closing
Integrity and honesty
Problem-solving
Time management
Attention to detail
Teamwork and collaboration
Food preparation
Safe food handling
Inventory restocking
Clear communication
Self-discipline
Drive-thru operations
Beverage preparation
Menu memorization
Verbal and written communication
Order management
Assessments
- Cleaner fit, Completed, 02/01/23, Measures the traits that are important for successful cleaners, Completed
- Food service: Customer situations, Proficient, 07/01/24, Identifying and addressing customer needs in a food service setting, Proficient
- Retail customer service, Proficient, 06/01/22, Responding to customer situations in a retail setting, Proficient
- Administrative assistant/receptionist, Proficient, 08/01/23, Using basic scheduling and organizational skills in an office setting, Proficient
- Customer service, Proficient, 08/01/23, Identifying and resolving common customer issues, Proficient
- Work style: Reliability, Proficient, 01/01/23, Tendency to be reliable, dependable, and act with integrity at work, Proficient
- Retail customer service, Proficient, 02/01/24, Responding to customer situations in a retail setting, Proficient
- Customer focus & orientation, Proficient, 08/01/23, Responding to customer situations with sensitivity, Proficient
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceSoftware
Microsoft outlook
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 7 staff members.
Interests
Gaming
Archery
Music
Racing
Timeline
Crew Member
McDonald's
08.2024 - 06.2025
Cart Pusher/Stocker
Walmart
06.2024 - 06.2024
Crew Member
Arby's
03.2024 - 05.2024
Crew Member/Cashier
McDonald's
08.2021 - 12.2021
GED -
Life Long Learning Center