Angelina Berio-Holmes
Attleboro,MA
Summary
Dynamic coach with expertise in customer service and team collaboration. Proven ability to develop training programs that enhance operational efficiency and performance evaluation.
Overview
32
32
years of professional experience
Work History
Coach
Walmart
North Attleboro, Massachusetts
06.1994 - Current
- Developed training programs to boost operational efficiency among team members.
- Coordinated schedules and workflows to optimize store staffing levels.
- Led team meetings to review performance metrics and address employee concerns.
- Mentored new employees on company policies and customer service standards.
- Implemented best practices for effective inventory management and stock replenishment.
- Enhanced team communication through consistent updates and feedback sessions.
- Analyzed performance data to identify training needs and improvement opportunities.
- Facilitated conflict resolution among staff to sustain a positive work environment.
Education
Management Information Systems
University of Denver
Denver, COSkills
- Customer service
- Team collaboration
- Inventory management
- Performance evaluation
- Conflict resolution
- Training development
- Leadership and supervision
- Microsoft Word
- Decision-making
- Telephone etiquette
- Problem-solving
Timeline
Coach
Walmart
06.1994 - Current
Management Information Systems
University of Denver