Angelina Bill
Atco,NJ
Summary
Dynamic and adaptable professional with proven multitasking abilities and a service-oriented mindset, honed at Rebel Studio Salon and other fast-paced environments. Excelled in customer relations and problem-solving, significantly enhancing client satisfaction. Skilled in organization and verbal communication, consistently delivering high-quality service under tight deadlines.
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Committed to providing welcoming environment and ensuring smooth daily operations. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
3
3
years of professional experience
Work History
Receptionist
Rebel Studio Salon
03.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Restaurant Hostes/Food Runner
Applebee's Neighborhood Grill & Bar
10.2023 - 06.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Adapted to various dining settings and themes, providing versatile service to customers.
Counter Person/Cashier
Corrado’s
10.2021 - 06.2023
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Processed customer orders and accurately entered into order system.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Collaborated with team members to streamline processes for improved workflow efficiency.
- Coordinated with kitchen staff to ensure timely order preparation during peak hours.
Education
Bachelor of Science - Nursing
Rowan University
Glassboro, NJ05-2028
High School Diploma -
St. Joseph Academy
Hammonton, NJ05-2024
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Service-oriented mindset
- Positive and professional
- File Management
- Problem-solving abilities
- Multitasking Abilities
- Detail Oriented
- Adaptability
Timeline
Restaurant Hostes/Food Runner
Applebee's Neighborhood Grill & Bar
10.2023 - 06.2024
Receptionist
Rebel Studio Salon
03.2023 - Current
Counter Person/Cashier
Corrado’s
10.2021 - 06.2023
Bachelor of Science - Nursing
Rowan University
High School Diploma -
St. Joseph Academy
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