Angelina Bill
Worcester,MA
Summary
Vigilant TSA Agent known for high productivity and efficiency in completing security screening tasks. Possess specialized skills in threat identification, advanced imaging technology operation, and effective communication. Excel in critical thinking, problem-solving, and teamwork to ensure passenger safety and compliance with federal regulations.
Overview
3
3
years of professional experience
Work History
TSA Agent
Department of Homeland Security
Seattle, Washington
06.2024 - Current
- Enforced security policies and protocols to maintain a safe environment throughout the airport facility.
- Monitored passenger flow to ensure that travelers were efficiently processed through the checkpoint.
- Operated X-ray machines and body scanners to detect prohibited items such as weapons, explosives, and drugs.
- Adhered strictly to established protocol while interacting with passengers during security checks.
- Provided customer service assistance to passengers needing special attention or help navigating the airport.
- Utilized metal detectors and pat-down techniques when necessary during security checks.
- Analyzed data collected from screenings using advanced computer systems.
- Worked closely with airline personnel regarding flight schedules, boarding requirements, and other issues related to passenger safety.
- Issued citations or warnings as needed when violations of TSA regulations occurred.
- Investigated suspicious activity and reported findings to the appropriate authorities.
- Assisted in training newly hired agents on proper screening procedures.
- Alerted supervisors immediately when any suspicious persons or activities were observed.
- Verified documents for international travelers at customs checkpoints.
- Responded quickly to emergency situations involving potential threats or violations of safety regulations.
- Conducted security screenings of passengers and their baggage, ensuring compliance with TSA regulations.
- Assessed travel documents for accuracy and validity before allowing entry into the country.
- Upheld strong customer service standards while completing screenings.
- Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
- Searched individuals and baggage for weapons and other prohibited items.
- Monitored and conducted passenger screening.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
- Verified photo IDs and tickets to allow guests passage.
Security Officer
REI
Sumner, Washington
01.2024 - 06.2024
- Assisted in the development and implementation of security policies and procedures.
- Adhered to post orders while maintaining a visible presence around the property.
- Confirmed visitor identification prior to granting entry into the building.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Investigated all reported incidents of theft or vandalism on premises.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Completed incident reports to record security or loss prevention incidents.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Scheduler
Veterans security operations
Puyallup, WA
08.2023 - 12.2023
- Analyzed resource requirements for each project and identified potential conflicts or delays.
- Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
- Communicated schedule changes effectively throughout the organization when necessary.
- Performed data entry into computer systems for tracking purposes.
- Resolved scheduling disputes between internal stakeholders in an effective manner.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained front desk to provide positive first impression.
- Answered phones and routed voicemails to respective employees.
- Provided HR administrative assistance to management team.
Security Officer
Veterans security operations
Puyallup, Washington
04.2023 - 12.2023
- Assisted in the development and implementation of security policies and procedures.
- Adhered to post orders while maintaining a visible presence around the property.
- Confirmed visitor identification prior to granting entry into the building.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Investigated all reported incidents of theft or vandalism on premises.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Guarded restricted areas to prevent unauthorized entry.
Security Guard
Securitas Security Services USA
Puyallup, WA
11.2022 - 04.2023
- Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties.
- Used electronic gates to control vehicle and pedestrian traffic entering the building grounds.
- Used effective time management when it came to personnel and security asset coordination and accountability.
- Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
- Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors.
- Used effective communication and interpersonal skills when interacting with all levels of personnel and the general public.
Education
High School -
Mount Tahoma High. School
Tacoma, WA01.2022
Skills
- Security procedures knowledge
- Security Guard Certificate
- Attention to detail
- Customer service
- Security screening
- X-ray operation
- Emergency response
- Threat assessment
- Document verification
- Data analysis
- Incident reporting
- Policy enforcement
- Conflict resolution
- Team collaboration
- Interpersonal communication
- Situational awareness
- Training coordination
- Security protocols
- First aid training
- Baggage inspection
- Passport checks
- Pre-board screenings
- Passenger screening
Timeline
TSA Agent
Department of Homeland Security
06.2024 - Current
Security Officer
REI
01.2024 - 06.2024
Scheduler
Veterans security operations
08.2023 - 12.2023
Security Officer
Veterans security operations
04.2023 - 12.2023
Security Guard
Securitas Security Services USA
11.2022 - 04.2023
High School -
Mount Tahoma High. School