Hi, I’m
Angelina Bruno
Tampa,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pop Stroke position. Ready to help team achieve company goals.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
6
years of professional experience
Work History
Orange Theory FitnessTampa, FL
Sales Associate
01.2023 - 05.2023
Job overview
- Increased sales by 15 members over only few months (directly out of training)
Managed over 40 customer calls per day - Organized studio to maintain studio visual appeal, engage members and promote specific membership deals and upcoming studio events.
- Provided positive first impressions to welcome existing, new and potential members.
- Helped members set up heart rate monitors and provided knowledge of workout of day.
- Answered existing, new, and potential member questions regarding membership options, special rates and deals, upcoming events, and heart rate monitor system.
- Discussed fitness goals and helped recommend and set up memberships for new and potential members.
- Communicated with potential members and helped book appointments for classes and answered questions via phone or email regarding studio.
Panera BreadViera, FL
Team Lead
06.2021 - 12.2022
Job overview
- Performed to meet the demand of hundreds of customers on average visiting the cafe per day
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- .Greeted customers as first impression of cafe and took orders, answering any questions regarding menu and providing recommendations.
- Ensured food was properly distributed to customers and double checked orders prior to handing them out to provide best dining experience.
- Maintained cleanliness of cafe and upkeep of food health and safety standards.
Amy's After Hours Pet GroomingRockledge, FL
Pet Sitter
06.2017 - 06.2020
Job overview
- Managed up to four pets at a time (including pets with special needs)
- Gave animals proper attention including providing treats and ample food and water to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone and text and kept them up to date on their pets.
- Managed pet safety and wellness in owners' absence by managing food intake and removing items that could make pets sick.
Education
University of Central FloridaOrlando, FL
from Psychology
University Overview
- Maintained a 3.8-4.0 GPA
- Honor Roll
- Bright Futures Scholarship Recipient
- Being accepted into the United States largest public university. I attended UCF during my first year of college, but decided to transfer the next year since USF had a better program for my major and provided greater opportunities for growth.
Eastern Florida State CollegeCocoa, FL
from Psychology
University Overview
- Maintained a 3.8-4.0 GPA
- During my first year of college, I also took classes at Eastern Florida online to get ahead so I could eventually transfer to USF from UCF.
Florida Institute of Technology-MelbourneMelbourne, FL
from Psychology
University Overview
- Completed Dual Enrollment courses in COM 1101-1102
- Finished with a 3.8-4.0 GPA
- Being selected as a part of a small group from my high school for high standards of academic excellence and leadership skills to attend as a dual enrolled student at FIT, a private STEM-based college.
Melbourne Central CatholicWest Melbourne, FL
University Overview
- Honor Roll August 2017-May 2021
- Maintained a 3.8-4.0 GPA
- Completed AP course in AP Psychology
- Completed AP course in AP Art
- Completed AP course in AP Literature
- Completed AP course in AP Environmental Science
- Ranked in Top 25% of class
- Completed all honors coursework
- Honoree of National Honor Society
- Honoree of International Quill & Scroll Honor Society
- Honoree of National Spanish Honor Society
- Honoree President of National Art Honor Society
- Awarded Highest Academic Excellence in Digital Multimedia (2018-2019)
- Awarded Highest Academic Excellence in Chemistry (2018-2019)
- Awarded AP Scholar (2020-2021)
- Awarded Above and Beyond Volunteering Award (2020-2021)
- Awarded Senior Superlative "Most Likely To Make Your Day"
- Elected Captain of Stingers Dance Team (2020-2021)
- Elected Co-Captain of Track (2020-2021
- Elected Co-Captain of Cross Country (2020-2021)
- Extracurricular Activities: Competitive dance team, cross country, track, golf, fishing
- Elected President of both Art Club and Art Honor Society (2019-2021)
- Member of Key Club (2017-2021)
- Member of Random Acts of Kindness Club (2017-2021)
- Member of Lady Bees Discipleship Group (2017-2021)
- Volunteer of Morgan's Place for Children With Exceptionalities (2017-2019)
- Peer tutor volunteer (2017)
Ascension Catholic SchoolMelbourne, FL
University Overview
- Honor Roll (2014-2017)
- Maintained a 3.8-4.0 GPA
- National Junior Honor Society Member (2015-2017)
- Alter Server (2012-2015)
- Member of Middle School Ministry (2014-2017)
- Member of Student Service Council (2014-2017)
- Recipient of Girl Scout Bronze and Silver Awards
- Girl Scout (2008-2020)
- Girl Scout Assistant Troop Leader (2014-2018)
- Volunteer for Vacation Bible School Assistant
- Recipient of Christian Witness Award (2008-2017)
- Awarded Highest Academic Excellence in Reading (2008-2017)
- Awarded Highest Academic Excellence in Math (2014-2015)
- Awarded Highest Academic Excellence in Writing (2008-2017)
- Volunteer of Art Camp for Children (2014-2015)
- Extracurricular Activities: Gymnastics, Dance, Basketball, Softball, Karate, Fishing, Volleyball, Tennis, Cheer
University of South Florida Tampa, FL
from Psychology
05.2025
University Overview
- Honor Roll: Fall 2022-Spring 2023
- Maintained a 3.8-4.0 GPA
- Bright Futures Scholarship Recipient
- Being accepted into USF, ranked in the top 45 of the United State’s public universities for academics. I transferred to USF this school year.
Skills
- Strong Verbal Communication
- Sales Training
- Guest Relations
- Effective Time Management
- High Reading Comprehension Skills
- Social Perceptiveness
- Excellent People Skills
- Hospitality and Accommodation
Accomplishments
- Honor Roll (Grades 6-college)
- Awarded various excellence in academic awards
- Recipient of Girl Scout Bronze and Silver Awards
- President of National Art Honor Society and Art Club
- Honor Societies: National Honor Society, Quill & Scroll, Spanish, Art
Timeline
Sales Associate
Orange Theory Fitness
01.2023 - 05.2023
Team Lead
Panera Bread
06.2021 - 12.2022
Pet Sitter
Amy's After Hours Pet Grooming
06.2017 - 06.2020
University of Central Florida
from Psychology
Eastern Florida State College
from Psychology
Florida Institute of Technology-Melbourne
from Psychology
Melbourne Central Catholic
Ascension Catholic School
University of South Florida
from Psychology