Hardworking hospitality expert who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Twenty five years experience serving guests in all types of restaurant settings from casual to ethnic to fine dining. Guest-oriented with excellent interpersonal and communication skills. Open to new challenges.
Overview
18
18
years of professional experience
Work History
Owner
Spruce On Black Doggie Day Care
Onaway, MI
01.2023 - Current
Create safe, happy environment for dogs in my care
Provide socialization with humans and dogs
Behavior modification and training during stay
Overnight boarding
Daily exercise in the form of play, hiking and exploration
Continued communication with owner via text, video and pictures
Prep/Line Cook
Sam's Graces Cafe
Petoskey, MI
07.2022 - 12.2022
Maintain a clean, sanitary, efficient prep and cook station.
Wash, chop, roast, cook vegetable and meat ingredients.
Follow specific recipes and technique of the restaurant to generate the desired product.
Take direct instruction from head chef during busy service time to efficiently create guest plates.
Passionate about utilizing locallly sourced healthy foods
Carcass Washer
Smith's Meat Processing
Cheboygan, MI
06.2022 - 10.2022
Position animal in chute for dispatching, dispatch animal, bleed animal and prepare for skinners. Position animal on skinning rack.
Maintain clean floors and drains through entire process.
Assist in skinning process.
Split carcass after skinning is complete.
Weigh carcass, wash carcass, prepare carcass for refrigeration.
Clean holding stalls.
Clean and completely disinfect kill floor, utilizing 180 degree water and a bleach solution for end of day cleaning.
Medical Assistant
Harborside Spine And Sports Center
Petoskey, MI
07.2018 - 06.2022
Room patients, take vitals, field patient questions, update charts and communicate with the physician for examination.
Collaborate with medical and administrative personnel to maintain an patient-focused engaging and compassionate environment.
Implement care and efficiency improvements to support and enhance office operations.
Enhance patient outcomes by providing knowledgeable education on procedures, medications and physician instructions.
Maintain detailed records of test results by entering data and patient information into charting system.
Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus' to include running the C-ARM fluroscope.
Server/Bartender
The Ritz-Carlton, Naples
10.2015 - 05.2018
High volume food and beverage service in a cafe and pool setting.
Creating relationships with guests to understand their individual preferences.
Exercising The Ritz Carlton standards daily.
Perform lateral service in different departments to aid in ever changing needs of our guests.
Server
Boathouse Restaurant
06.2013 - 09.2016
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Provided friendly and attentive service.
Guided guests through menus while demonstrating thorough knowledge of food, beverages and ingredients.
Precisely described menu items and special offerings and appropriately identified wine pairings.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Mereday's Fine Dining
10.2013 - 05.2016
Consistently provided professional, friendly and engaging service.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Delivered quality service by providing a warm and welcoming environment.
Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
Server/Bartender
Zorba's Greek Restaurant
11.2009 - 06.2013
Consistently provided professional, friendly and engaging service.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Quickly recorded transactions in MICROS system to deliver prompt service.
Physical Therapy Technician
Dynamic Physical Therapy
05.2006 - 06.2009
Assisted Physical Therapist in managing and handling patients for each day.
Instructed patients in individually designed exercise programs to restore, maintain, and improve physical functioning, alleviate pain and prevent disability.
Recorded detailed treatment, responses and progress notes in patient charts.
Performed modalities including electric stimulation, ultrasound, traction and iontophoresis.