Angelina Corron
Syracuse,NY
Summary
Seasoned Operations Manager and talented leader with Number years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Merchandise Operations Manager,Syracuse University
Barnes and Noble College
Syracuse, NY
12.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
Closing Team Lead
Target
Fayetteville, NY
08.2023 - Current
- Increased customer satisfaction with timely and accurate closings, ensuring smooth transactions.
- Improved closing efficiency by streamlining processes and implementing best practices.
- Reduced errors in closing transactions through thorough review and attention to detail.
- Enhanced team productivity by providing clear guidance, setting expectations, and offering support.
- Recognized for exceptional leadership skills by consistently receiving positive performance reviews from both peers and supervisors throughout tenure as Closing Team Lead.
- Served as a liaison between the closing team and other departments, facilitating efficient communication and alignment on key initiatives.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Generated detailed reports on team performance metrics that informed strategic decision-making at higher management levels within the company.
- Leveraged strong organizational skills to effectively prioritize workload distribution among team members according to individual strengths and capabilities while still meeting critical metrics consistently throughout each task.
Assistant Store Manager
Claires Stores Inc
Syracuse, NY
09.2022 - 08.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Apparel Lead
Dicks Sporing Goods
Syracuse, NY
06.2020 - 09.2022
- Improved employee performance through regular feedback sessions, goal-setting exercises, and recognition of achievements.
- Maintained a safe work environment by enforcing company policies, conducting safety audits, and resolving potential hazards promptly.
- Assisted customers in finding the perfect outfit for various occasions while showcasing exceptional product knowledge.
- Led seasonal inventory preparations, coordinating efforts across the entire team for accurate counts and minimal disruptions to daily operations.
- Enhanced store aesthetics through regular maintenance, strategic displays, and attention to detail in apparel presentation.
- Contributed to higher average transaction values by upselling complementary items and promoting in-store offers strategically.
- Coordinated special events and in-store promotions, driving increased sales and brand awareness within the community.
- Managed inventory, ensuring accurate stock levels and timely replenishment for optimal product availability.
- Ensured seamless store operations during peak hours by effectively prioritizing tasks among staff members.
- Built strong relationships with vendors to ensure timely deliveries and negotiate favorable pricing on merchandise orders.
- Cultivated a positive shopping experience for customers by maintaining clean fitting rooms and well-organized sales floors.
- Assisted in implementation and maintenance of planograms.
- Opened and closed store under specific direction of store manager.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
Counter Help
Twin Trees 57
Liverpool, NY
04.2018 - 05.2020
- Increased customer satisfaction with timely and accurate closings, ensuring smooth transactions.
- Improved closing efficiency by streamlining processes and implementing best practices.
- Reduced errors in closing transactions through thorough review and attention to detail.
- Enhanced team productivity by providing clear guidance, setting expectations, and offering support.
- Recognized for exceptional leadership skills by consistently receiving positive performance reviews from both peers and supervisors throughout tenure as Closing Team Lead.
- Served as a liaison between the closing team and other departments, facilitating efficient communication and alignment on key initiatives.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Generated detailed reports on team performance metrics that informed strategic decision-making at higher management levels within the company.
- Leveraged strong organizational skills to effectively prioritize workload distribution among team members according to individual strengths and capabilities while still meeting critical metrics consistently throughout each task.
Education
Advanced Regents Diploma -
Liverpool Highschool
Liverpool, NY01.2017
Skills
- Closing process expertise
- Team management
- Coaching and mentoring
- Task delegation
- Sales floor support
- Stock replenishment
- Merchandising strategies
- Shrinkage control
- Store audits
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team leadership
- Creative thinking
- Active listening
- Decision-making
- Cash handling
- Goal driven
- Relationship building
- Store operations
- Social media marketing
Additional Information
Combat Engineer
United States Army National Guard
Certification
Food Safety
CPR and AID
NYS Alcohol serving
Timeline
Merchandise Operations Manager,Syracuse University
Barnes and Noble College
12.2024 - Current
Closing Team Lead
Target
08.2023 - Current
Assistant Store Manager
Claires Stores Inc
09.2022 - 08.2023
Apparel Lead
Dicks Sporing Goods
06.2020 - 09.2022
Counter Help
Twin Trees 57
04.2018 - 05.2020
Advanced Regents Diploma -
Liverpool Highschool