Angelina Cotroneo

Demonstrates ability to provide excellent customer service by anticipating client needs and responding promptly to requests. Effectively prioritized multiple tasks in a dynamic environment while maintaining composure and focus. Utilized strong communication skills to address client comments and concerns, fostering a collaborative team atmosphere that supported performance excellence. Provided direct supervision and guidance to crew members, contributing to a cohesive work environment.

Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction. Also Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.